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Multi-Server Email Import

The optimal Transact email import configuration is to run email import on one server in a multiserver environment. However, if you do configure email import on multiple servers, it’s best to have them check every 10 minutes and stagger at 5 minutes from one server to the other.

Configuration

Configure the mail-import.properties file as follows:

dcma.importMail.cronExpression=0 0/10 * ? * * 

dcma.importMail.mailProcessCronExpression=* 0/10 * ? * *

File Name Length Restriction

Use the following formula to determine the maximum file name length that Ephesoft Transact supports for email import:

Length[UNC_FOLDER_File_Name_Path] < PERMISSIBLE_LIMIT_PATH_LENGTH_WINDOWS – PDF_PROCESSING_FOLDER.length() – 10

where:
PERMISSIBLE_LIMIT_PATH_LENGTH_WINDOWS = 259
PDF_PROCESSING_FOLDER.length()= 22

The following case study provides an example of this formula in application:

  • During the import process, the file !!!mail.pdf is located in the following directory:
    • D:\Ephesoft\SharedFolders\TestBatch\39455638711700,
  • In this case, the maximum file name length is calculated to be as follows:
    • length[D:\Ephesoft\SharedFolders\TestBatch\39455638711700!!!mail.pdf] < 227