Known Issues Articles


Known Issue#8477: Error while processing mails from IMAP INBOXnull java.lang.NullPointerException

Topic/Category:Email Import

Ephesoft version(s) Affected:3034 


Email Import fails and the following exception is thrown in the logs:

ERROR org.springframework.scheduling.quartz.SchedulerFactoryBean#5_Worker-5 com.ephesoft.dcma.mail.service.EmailImporterServiceImpl – Error while processing mails from IMAP INBOXnull

Root Cause: One possible cause of this error message is a corrupted email account.


Workaround/Permanent Fix?: Workaround


It is advised to recreate the email account


< Back | Known Issues Main PageNext Known Issue #? >