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Log Monitoring Tool

Applies to: All Transact 4.5 versions.

Transact offers a system of alerts that are handled by the log Monitoring Tool. All alerts are sent via email. The log Monitoring Tool will monitor application logs and generate alerts on the basis of the following factors:

Alert Alert Descritpion
Log events The tool keeps a record of log events and alerts the system administrator if the log event is not received within a predefined timeframe
Log size The tool monitors the size of the log generated by the application and alerts the system administrator if the log size crosses a predefined threshold
Log folder size The tool monitors the size of the application log folder and alerts the system administrator if the log folder size crosses a predefined threshold
Log folder disk size The tool monitors the size of the disk which contains the log folder and alerts the system administrator if the disk size crosses a predefined threshold
Connection timeout The tool alerts the system administrator if the connection to the server cannot be established within a predetermined timeframe
Connection error The tool alerts the system administrator if the connection to the server cannot be established due to an incorrect configuration
IO exception error The tool alerts the system administrator if an error occurred while trying to monitor the log folder (e.g. when the application does not have access to the log folder)

Note: The log Monitoring Tool was deprecated in Ephesoft Transact 2019.1 onward. If your installation requires log monitoring, please utilize other log monitoring tools that will meet the needs of your use case.

The Monitoring Tool should be executed by the system administrator. It requires access to TCP ports and needs permission to read the size of the log folder and associated hard disk. The tool is designed to monitor one server only. By default, it is located in the monitoring-tool subfolder of the Ephesoft application folder.

C:UsersEphesoftAppDataLocalMicrosoftWindowsINetCacheContent.WordML folder.png

Configuration

1. Navigate to the Ephesoft application folder and open the log4j.xml file.

C:UsersEphesoftAppDataLocalMicrosoftWindowsINetCacheContent.Wordlog4j.png

2. Configure the Remote Log Appender:

  • Uncomment the section beginning with <Remote Name = Log Monitor> (lines 48-53 of the log4j.xml file)
  • Specify the TCP port which will be used by the tool
  • Specify the logs to be monitored

3. Navigate to the config folder of the Monitoring Tool and open the application.properties file (<Ephesoft Installation Directory>Applicationmonitoring-toolconfig).

C:UsersEphesoftAppDataLocalMicrosoftWindowsINetCacheContent.Wordconfig folder.png

4. Configure the Monitoring Tool by setting the appropriate properties. All properties are described in the table below.

C:UsersEphesoftAppDataLocalMicrosoftWindowsINetCacheContent.Wordconfig file.png

Property Sample Value Description
logging.file monitor-log.log You can remove this property if file logging is not required. If you want to keep the Monitoring Tool log, you can provide a name for the log file here.
logging.level.root ERROR Logging level of the root logger
logging.level.com.ephesoft DEBUG Logging level of the Monitoring Tool
spring.mail.host smtp.gmail.com Email host from which alerts will be sent
spring.mail.port 587 Port number from which alerts will be sent
spring.mail.username abc@gmail.com Email ID used for sending alerts
spring.mail.password xyz@32 Password for the email ID used for sending alerts. The password can also be provided in encrypted form, see the Note below.
spring.mail.protocol smtp Email protocol
spring.mail.properties.mail.

smtp.starttls.enable

true Set this property to True if you are using the STARTTLS protocol.

Set it to False if you are using another protocol

spring.thymeleaf.check-template-location true If this property is set to True, the system will check the location of the alert templates.

If this property is set to False, the system will not check the location of the alert templates.

Ephesoft recommends leaving this property unchanged.

spring.thymeleaf.templates-root config/templates By default, email alert templates are located in the templates folder of the Monitoring Tool (<Ephesoft Installation Directory>Applicationmonitoring-toolconfigtemplates). You can provide your own path here for storing Monitoring Tool templates.
spring.thymeleaf.suffix .html Suffix that gets appended to view names when building a URL. Ephesoft recommends leaving this property unchanged.
alert.mail.to[0]

alert.mail.to[1]

Email ID to which alerts will be sent. You can add as many emails as required by copying and pasting the property and updating the number in the brackets.

* Please note there are no spaces when this property is modified even when its left blank else it gives error in running the start.bat.

alert.mail.from Ephesoft Support Team This is what will appear in the mail body as FROM. You can specify any sender name you require
alert.mail.subject Alert! Subject of the alert email
alert.mail.template-file[0]

alert.mail.template-file[1]

alert.mail.template-file[2]

alert.mail.template-file[3]

alert.mail.template-file[4]

alert.mail.template-file[5]

alert.mail.template-file[6]

connectionError

connectionTimeout

logEventTimeout

logStorageAllocation

ioException

folderAllocation

diskAllocation

Names of the email templates. If you want to change this property, make sure to change the name of the template in the templates folder first (<Ephesoft Installation Directory>Applicationmonitoring-toolconfigtemplates) and only then update the name in the properties file.
log.monitor.log-event-switch ON or OFF Turn this switch ON to start monitoring log events
log.monitor.log-allocation-switch ON or OFF Turn this switch ON to start monitoring log size
log.monitor.hostname localhost Hostname of the server
log.monitor.port 1234 Port number used by the Monitoring Tool. This port should be the same as specified in the log4j.xml file.
log.monitor.date-format yyyy-MM-dd HH:mm:ss Date pattern which will be used in alert emails containing a time stamp
log.monitor.storage.allocated-size 200 Size of the log in MB
log.monitor.storage.percentage 75 (0 to 100) Percentage of log file size. When this threshold is reached or exceeded, the system administrator will receive an alert.
log.monitor.storage.reinitialize-on-connect false This property governs whether to initialize the log file size to zero on application server reconnect. If set to False, it will start from the size which was captured before connection to the application server was lost.
log.monitor.event.connection-idle-timeout 5 Connection wait time (in minutes) after which the alert will be sent.
log.monitor.event.log-event-idle-timeout 5 Event wait time (in minutes) after which the alert will be sent.
file.monitor.disk-alert-switch ON or OFF Turn this switch ON to start monitoring log folder disk size
file.monitor.file-alert-switch ON or OFF Turn this switch ON to start monitoring log folder size
file.monitor.disk-percentage 75 (0 to 100) Percentage of disk space. When this threshold is reached or exceeded, the system administrator will receive an alert.
file.monitor.log-folder-path ../logs Path to the log folder
file.monitor.log-folder-percentage 75 (0 to 100) Percentage of log folder size. When this threshold is reached or exceeded, the system administrator will receive an alert.
file.monitor.log-folder-allocated-size 0.5 Size of the log folder in MB

Note: Provide the email password in the encrypted form to ensure additional security of data. To do that:

  • Run the Encryptor utility (<Ephesoft Installation Directory>Application nativeencryptionEncryptor.bat)

C:UsersEphesoftAppDataLocalMicrosoftWindowsINetCacheContent.Word1.png

  • Copy the encrypted password

C:UsersEphesoftAppDataLocalMicrosoftWindowsINetCacheContent.Word2.png

  • In the application.properties file, provide the encrypted password under the spring.mail.password parameter according to the following pattern:

spring.mail.password=ENC(<encrypted_password>)

The example below shows the configured spring.mail.password property with the encrypted password.
C:UsersEphesoftAppDataLocalMicrosoftWindowsINetCacheContent.Word3.png

5. Navigate to the monitoring-tool folder and double-click on the start file to start the tool (start.bat for Windows and start.sh for Linux).

C:UsersEphesoftAppDataLocalMicrosoftWindowsINetCacheContent.Wordml start.png

The tool is now monitoring logs according to the provided configuration and a log file is created in the Monitoring Tool folder.

C:UsersEphesoftAppDataLocalMicrosoftWindowsINetCacheContent.Wordml log.png

If the tool detects an event that requires the attention of the system administrator, it generates a log record and sends a real-time alert to all email accounts specified in the application.properties file of the Monitoring Tool:

C:UsersEphesoftAppDataLocalMicrosoftWindowsINetCacheContent.Wordemail alert1-1.png

C:UsersEphesoftAppDataLocalMicrosoftWindowsINetCacheContent.Wordemail alert2-1.png