How to Disable the IPv6 Network Protocol

November 16, 2020
|In System
|By Breanna Fitzgerald

The following steps describe how to disable the IPv6 network protocol on Windows. Disabling IPv6 is only required for Ephesoft Transact versions prior to 2020.1.02.   

You may need to temporarily disable IPv6 in a multi-server environment of Ephesoft Transact if any of the following fails:

  • Heartbeat monitoring
  • Failover (nodes picking up batches)
  • Licensing

Note: Transact versions that are 2020.1.03 and newer are not affected by these IPv6 issues.

Instructions

Perform the following steps to disable the IPv6 network protocol on this server. This control is available in the Windows network settings.

  1. Go to Control Panel > Network and Internet > Ethernet.
  2. From the Ethernet screen, click Change adapter options. A new screen displays one or more networks.

Figure 1. Network Connections Example

  1. Right-click the network on which to disable the IPv6 and click Properties from the pop-up menu.

Figure 2. Click Properties to Change IPv6 Settings

The Ethernet Properties screen displays.

Figure 3. Ethernet Properties Settings

  1. Clear the Internet Protocol Version 6 (TCP/IPv6) check box.

Figure 4. Disable the Internet Protocol Version 6 (TCP/IPv6) Setting

  1. Click OK to save changes. The system returns you to the Ethernet page.
  2. Close the Windows Control Panel.