Topic #1: Batches time out during page processing.

Applicable Ephesoft versions: All versions

By default if Recostar, Imagemagick, Ghostscript, and Tesseract take more than 30 minutes to process a batch instance, it will timeout.

Instructions:

This can be corrected by making changes to the application.properties file.
1. Open the application.properties files.

2. Scroll to the bottom of the file. There are setting for timeout limits for Recostar, Imagemagik, Tesseract, and Ghostscript.

application.properties

 

 

 

 

 

 

3. By increasing the maximum wait time, you can avoid timeout errors in the page process module.