Ephesoft Transact Web Scanner Error Message with IE Edge Browser

March 16, 2022
|In Other
|By nabinbhattachary

Applies to: All versions of Ephesoft Transact

Issue

When accessing the Ephesoft Transact Web Scanner Module on IE Edge browser, the following error may be seen in the WebscannerToolKitlogs.log:

Unauthorized Request, Referrer Header:<EphesoftApplicationURL> and Insecure request header: null.

Figure 1. Web Scanner Error Message

Solution

To resolve these issues, perform the following steps.

  1. Open the WebScanner.html file, located at [Ephesoft_Directory]\Application.

Figure 2. WebScanner.html File

2. Add the following line after the <head> tag:

<meta name=”referrer” content=”no-referrer-when-downgrade” />

Figure 3. Edit WebScanner.html File

3. Save and close the file.

4. Repeat steps 2–3 with the ReviewValidate.html file, located at [Ephesoft_Directory]\Application.

5. Refresh the browser. If the issue persists, clear the browser’s cache.