Issue:

Ephesoft Transact does not extract Chinese characters from the PDF417 barcode format.

Ephesoft Transact Barcode Engines currently do not support Chinese characters; therefore, incorrect results are populated in Validation module. This is because Chinese is implemented at the OCRing level.

A feature request (TRAN-I-664) was submitted to support Chinese characters in the PDF417 barcode format.

Solution:

To resolve this issue, use other APIs that support Chinese characters from the PDF417 barcode format to populate the correct values in the Validation module.