Affects Version:

Ephesoft Transact 4.5


Issue Description:

This wiki is related to a known issue where batch instance goes into error with Exception message “Exception in breaking the input file. Batch Contains all Non-supported File” in those cases where customer has done a clean installation of Ephesoft Transact 4.5 in another Drive in Windows (D: etc).


Root Cause:
Issue with case sensitivity in Windows Shared folder path.


Solution / Workaround: 
In please verify the shared folder references, if these references are in lower case like d:\\ instead of D:\\ then change the lower case value to upper case. Due to this case sensitivity issue the upload batch was never uploading files to drop folder and only folder was getting created inside DROP folder without any files in it. This issue will be fixed in Ephesoft Transact 4510