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KB Article KB0007908

Topic/Category: Folder Import, PDF

Issue: Certain Adobe PDF’s are causing Folder Import Errors

Analysis: Ghostscript and Recostar “PDF to TIF” conversion are incompatible with certain Adobe Acrobat redacted or highlight annotation objects embedded in the pdf file.


Either preprocess your pdf’s outside of ephesoft to flatten or insure adobe objects are removed from the file


Use Ghostscript “PDF to TIF” conversion in IMPORT_MULTIPAGE_FILES plugin and add the following command



When integrated with default parameters, you would have:

-dNOPAUSE -dShowAnnots=false -r300 -sDEVICE=tiffscaled24 -sCompression=lzw -dBATCH



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