KB Articles


KB Article # 8507

Topic/Category: Lucene

Issue: Why are confidence scores low for a page?


From a Document Assembly perspective, the lucene confidence score is weighted and lowered base on the algorithms defined here:



From a Lucene perspective, Lucene yields low scores if there is not enough content to learn and to compare against. This does not mean there is a problem as long as document assembly is occurring correctly. It is best not to think of confidence as a scale out of 100 but a number that must be compared to other values in lucene index relative to one another.

More info on Lucene scoring can be found here:  http://www.lucenetutorial.com/advanced-topics/scoring.html



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