Applicable Ephesoft Transact Versions: Ephesoft 4.X.X.X or greater

Topic/Category: Installation

Issue: In a clustered environment, only one server starts Ephesoft Transact successfully. Other servers in the environment report a license issue. Log files on non-working servers may report the IP address of the working server.


Clustered licensing changed for Ephesoft 4.X.X.X by introducing pooled licensing. Only one license that will be installed on one server is necessary for clustered environments. The license file must be generated with the number of cores equal to the cumulative sum of all logical cores in a cluster. For example, if server 1 has 8 cores, and server 2 has 16 cores, then the license file that needs to be generated has to be for 24 cores.

Only one file needs to be submitted for the server chosen as a license server. The license will only work when installed in the license server.