KB Articles

KB Article # 9989

Topic/Category: Web UI, IE 10

Ephesoft Version: 4x

Issue: From the root home page and before the login screen, The “Administrator” pane is unresponsive to expand. This is not an issue with other browsers.



The solution for this issue is to remove following line of code(from line number 10 to 15) from {Application_home}/js/home.js file.


event = window.event;
 Please find attached the corrected home.js file to correct the issue.

Backup and replace the file.

Clear the browser cache and reload page.

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