KB0010118 Fresh Install: Ephesoft Won’t Start or Connect with Windows Firewall On

Applies to: Ephesoft Transact 4.x

Issue

In a fresh installation, Ephesoft Transact won’t start or connect with Windows Firewall enabled.

Solution

Typically this will have a more pronounced effect when in a cluster. The server you are trying to start can’t connect to other components of ephesoft on other servers because of firewall restrictions. To test if this is the case, turn the firewall off for all servers involved with the Ephesoft environment. If Ephesoft functions with firewall off, but it is still necessary to turn the firewall on per organization’s policies, work with your organization’s network admin to properly configure the firewall.