KB0010815 Problem learning files.

KB Article #: 10815

Topic/Category: Batch Class Management

Issue: Files are missing in the lucene-search-classification-sample folder when Upload Learn Files.

Root Cause: When using an Apple O/S, a file gets created on that directory for storing custom attributes of a folder.

Solution: Remove the Apple O/S file that gets created in the lucene-search-classification-sample directory.

Steps to do this.

  1. Go to <Ephesoft Installed Directory>\SharedFolders\BC<batch class number>\lucene-search-classification-sample directory.
  2. Delete .DS_Store file.
  3. Open Ephesoft browser and go to Batch Class Management page.
  4. Open Batch Class and select Document Type.
  5. Upload Learn Files.
  6. All the files should now appear in the …\lucene-search-classification-sample\<batch class>\<batch class>_First_Page directory. The directory should now look something like this below.Problem_Learning_Files

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