KB Articles

KB ID: KB0011129

KB Article # 9222

Topic/Category: Reporting

Ephesoft Version: 4x

Issue: Reports Have Never Worked in 4x: Everything Else Functions OK


Reports database was probably never created properly. Delete and manually recreate directly from sql manager with included sql queries.

Manually delete the Reports databasee and recreate using the queries located here:

[Ephesoft\Dependencies\MySqlSetup] or [Ephesoft\Dependencies\mariadb\MariaDBSetup] depening on your database flavor

Additionally, verify the reports connection settings stored in server.xml and correct by manually connecting with them through a sql manager such as heidi.


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