Applies to: All versions of Ephesoft Transact

Issue

You may experience issues with Transact picking up new batches when your UNC folders are set up via Common Internet File System (CIFS) on a network-attached storage (NAS). 

Root Cause

A limitation between jNotify and CIFS.

Solution

1. Turn off jNotify and enable cron job pickup.
   1. Open the folder-monitor.properties file at [Ephesoft_Directory]\Application\WEB-INF\classes\META-INF\dcma-folder-monitor.
   2. Turn off the folder monitor jNotify switch:

foldermonitor.jnotify_switch=false

1. 3. Set the following property to however often you wish to pick up new files (in minutes):

foldermonitor.cronjob_expression=<time in minutes>

Note: We recommend keeping the cron as is, or keep it at a minimum of one minute.

2. Restart Ephesoft
3. Create a Windows Share and use that for UNC files to keep jNotify enabled.