KB Articles

KB Article # 14560

Topic/Category: Folder Import

Ephesoft Version: 4x

Issue: Recostar PDF to TIF Conversion Error. When checking the PDF file against Recostardesignstudio, the following log can be generated and seen with one or more pages:


File has unbalanced q/Q operators (too many Q's)



Certain PDFs with incorrect coding cannot be handled by underlying graphic conversion engine.

Recostar has expanded PDF error handling with the following hotfix for Recostar only.


Capture Recognition Engine or Capture Full Page Reader 7.5 SP1 must be installed.

Please copy the files inside the ZIP archive to the corresponding installation
directory or to your OEM installation environment.