KB0017731 – Preview images display lighter and poorer quality in IE Browser.

July 26, 2017
|In Operator UI, Review, Validation
|By lyekuenneoh

KB Article #: KB0017731

Topic/Category: Review/Validation

Issue: When preview images are displayed in Review / Validation page, the image isn’t clear in IE browser compare to other browsers such as Google Chrome, FireFox and IE Edge.

Root Cause: While resizing in IE, the down-sampling algorithm throws away neighboring pixels leading to loss in quality. Chrome/Mozilla handle this resizing differently, using smarter algorithms, therefore the image is sharper in those cases.

Solution: Use shortcut key Ctrl + Shift + D (Pop Out Image) to pop out the preview image into a new window.

 

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