Known Issue: KB0019485: Session Timeouts when importing large batch class or document types

Applies to:
Session Settings

Importing large document type or batch class fails in between import due to session getting timed out.

Root Cause:
Currently there is no mechanism to maintain the session when importing a large document type or batch class. Due to user session getting expired the import fails.

Change the session timeout settings in web.xml and session.js script which controls session timeout setting. Please follow the below wiki link and set the time to a higher value: