KB Article #




Web Service


Applies to:

Ephesoft Transact 4.x



Issue is observed when we are able to upload the folder, files in the UNC folder successfully with uploadBatch() Web Service and getting a Response 200 code. A database entry is created in batch_instance table with status “CREATED” in the database. This status doesn’t change and hence the batch is never processed and not even shown on the UI Screen.


Root Cause:

If we create drop folder into root (e.g. /TestWSDrop) and configure UNC/Drop folder in BC without having / (slash) then uploading batch via UI or drop file directly into drop folder works fine. But it fails if create batch using uploadBatch() web service, it will always be in CREATED state.



Correct the drop folder path and add a slash when UNC folder is created in root folder.