Issue Description:

On Reports > Dashboard Reports, the following License File Note is displayed:

” License File Note : The Logi info server License File lgx110102.lic for this computer expires on 2018-03-13″.


Root Cause:

The issue described is a Global issue and occurs due to Logi’s (a 3rd Party Tool) license expiring.



  • Download the new logi license file from here
  • Extract the contents of the zip file.
  • Go to {Ephesoft Installation Directory}\EphesoftReports\, create a backup of the existing lgx110102.lic file (rename it and move to another directory), and delete the expired license file from the folder
  • Copy the downloaded lgx110102.lic to {Ephesoft Installation Directory}\EphesoftReports\
  • Refresh Dashboard Reports