License Issue with IPv6

Transact Versions:

If you are experiencing licensing errors on a Windows 7, 10, 2008R2, or 2012R2 server, please open a command prompt and type ping localhost.

If you get a return of ::1, please follow the following steps if you are not using IPv6 for your networking on the server.

1. Download the MicrosoftEasyFix50409.msi.

2. Apply the MicrosoftEasyFix50409.msi, disable IPv6, and restart the computer.

3. Check the host file at c:\windows\system32\drivers\etc to make sure that the entry for ::1 localhost is commented out with a preceding # character. (For example, # ::1 localhost).

Alternatively, you can go to the Control Panel > Network and Internet > Network and Sharing Center and select your connection to view Status details.

In the Status window, click Properties. In the Properties window, disable Internet Protocol Version 6 and click OK.