Process Execution Time-out Error

Issue: The following error occurs when trying to manually upload a supported file type:

“Failed to execute successfully due to: Process execution Time-out due to incorrect drop folder…”

Solution/explanation: It is a product bug due to incorrect definition of the Drop Folder path on the Batch Class Management screen of the Transact UI and will be resolved in future releases of Ephesoft Transact.

The solution is to define the correct Drop Folder path that is readable or accessible by Windows, for example, <Drive>:\WatchFolder.