KB00021305: Email Import impacted and not executing any more

Applies to : v4.1.2.1 Issue Description: There are few issue observed where we see email import getting impacted due to the below exception message: 4.1.2.1 Windows Server 2008 R2 2018-02-10 23:25:08,000 ERROR org.springframework.scheduling.quartz.SchedulerFactoryBean#12_Worker-7 com.ephesoft.dcma.mail.service.MailReceiverServiceImpl - Not able to process the mail reading from…

KB0021305: Email Import Fails From LibreOffice Bad File Error and Requires Intervention on Server

KB Articles KB Article # 21305 Topic/Category: Email Import, Libreoffice Issue: Email Import Fails From LibreOffice Bad email Attachment File Error and Requires Intervention on Server. This may cause subsequent valid emails to stop processing. Solution: The bad email/attachments needs to be corrected and reprocessed. To receive an email on these so that action can be taken and so that…

Email Import

Introduction This document describes the various types of protocols and security configurations supported by Ephesoft Transact to connect with various types of Email Services.   Overview of Email Import Email Import is one of the various ways to provide input files for processing in Ephesoft Transact. In Email Import, an email account is configured for a Batch Class and then…

Email Import

Introduction This document describes the various types of protocols and security configurations supported by Ephesoft Transact to connect with various types of Email Services.   Overview of Email Import Email Import is one of the various ways to provide input files for processing in Ephesoft Transact. In Email Import, an email account is configured for a Batch Class and then…

Import | Email Import Improvements

What’s New In Transact 4.5? Import | Email Import Improvements   Quick Reference Introduction Email Import Improvements Server/Security Types, Ports, and Dependencies Email Import Configuration Introduction With email import, you can configure an email account in the Batch Class to process the attachments in the mail or both, mail content and attachments. Once the mail…

Email Import Improvements

Quick Reference Introduction Email Import Improvements Server/Security Types, Ports, and Dependencies Email Import Configuration Introduction With email import, you can configure an email account in the Batch Class to process the attachments in the mail or both, mail content and attachments. Once the mail import configurations are done, the application will automatically start…

Text wrapping from email import.

KB0021127 - Text wrapping from email import KB Article # 21127 Topic/Category:  Mail Import Applies to: v4.1.x Issue: Sometimes, when mails are sent to Transact, the text is cut off during the conversion process Root Cause: The issue appears to be related to using Itext as the conversion engine. Solution:    Using a different mail conversion engine will…

Email Import Configurations – Version 4.0.6.0

Email Import Configuration You can configure an email account in the Batch Class to process the attachments in the mail or both, mail content and attachments. Once the mail import configurations are done, the application will automatically start fetching the emails and process as batch. Following are the configurations required: Go to Ephesoft\Application folder and open…

Email Import Configurations – Version 4.0.6.0

Email Import Configuration You can configure an email account in the Batch Class to process the attachments in the mail or both, mail content and attachments. Once the mail import configurations are done, the application will automatically start fetching the emails and process as batch. Following are the configurations required: Go to Ephesoft\Application folder and open…

Email Import Best Practices Multiserver

Question: Are there specific setting for using the Email Import in a multiserver environment. Answer: While the optimal configuration would be to only have email import configured to run on one server in a multiserver environment, if you do choose to have the email import running on multiple servers, we recommend that you stagger them by at least 5 minutes. It's best to have them check every…

Email Import full email address required to save

Known Issues Articles   Known Issue#: EPHE-9238 Topic/Category: Email Import Ephesoft version(s) Affected: 4.0.2.0 - 4.0.2.1 Issue: When configuring Email Import in Ephesoft, if the username used to connect to your mail server does not require the fully qualified email address, Ephesoft will not allow you to save the settings. This is based on the required information for the…

Incorrect SSL certificate break Email Import

KB Articles KB ID: KB0009078 Applies to:  All Ephesoft Versions Topic/Category: Incorrect SSL certificate break Email Import Issue: Ephesoft Email Import fails to work and the logs suggest an issue with the SSL certificate Root Cause: The problem being faced by the customer was due to mismatch in certificates installed on Email server and Ephesoft server. Solution: Unzip…

KB0008364 Email Import: HTML Email Body Not Importing

KB Articles   KB Article # 8364 Topic/Category: Email Import Issue: HTML Email Body Not Importing Analysis:    [Installation path]\Epheosft\Application\WEB-INF\classes\META-INF\dcma-mail-import\mail-import.properties should not have htm or html as an attachment extension type to be processed by LibreOffice.     Back |KB Main Page | Next KB Article >

Email Import: Attachment Conversion Ignored

Issue: During email import, you receive a message stating "Attachment Conversion Ignored"   Analysis: This message is not an error. It is a message applied by default when an attachment with an extension that is not configured to be processed is detected during email import. Most customers only want to process specific document types. To process additional email extension types,…

How to Configure Email Import

Note: Ephesoft supports POP3 as well as IMAP(in 2.4 and above).   Applies to: v3.0.x or lower   Email import feature allows the user to import the incoming emails. It converts the email and the attached documents to tiff images and process them. This feature can be turned ON or OFF according to the users need. Follow the steps to know how to change the email- import settings. Open…

KB0020607 : Mail import giving “Exception in breaking the input file. Batch Contains all Non-supported File” Exception

KB Article#: 20607 Topic/Category: Mail Import Applies to:  Before 4.5 (In Ephesoft Transact versions only) Issue: We may observe an issue where  batches are failing in folder import module with Error message: "Exception in breaking the input file. Batch Contains all Non-supported File" in cases where the input is provided using email import functionality where we are only…

Access Email Headers in Batch XML

Access Email Headers in Batch XML The user can now access the Email Headers for the batches executed via Mail-Import functionality. This information would be available in the batch.xml of the batch. Also, each page of the batch would hold a reference in the batch.xml to the Email of which it is a part.   Configurations User needs to set the properties in the mail-import.properties file…

Access Email Headers in Batch XML

Access Email Headers in Batch XML The user can now access the Email Headers for the batches executed via Mail-Import functionality. This information would be available in the batch.xml of the batch. Also, each page of the batch would hold a reference in the batch.xml to the Email of which it is a part.   Configurations User needs to set the properties in the mail-import.properties file…

Batch Class Import/Export

Overview This feature allows a user to export/import an existing batch class to other ephesoft instance. Using this feature, user has a benefit of transferring the exact information of a batch class to another ephesoft application running on a remote system which will save a lot of time needed to reconfigure the batch class to having exact processing ability on a remote system. Export Batch…

Batch Class Import/Export

Overview This feature allows a user to export/import an existing batch class to other ephesoft instance. Using this feature, user has a benefit of transferring the exact information of a batch class to another ephesoft application running on a remote system which will save a lot of time needed to reconfigure the batch class to having exact processing ability on a remote system. Export Batch…

Mail-Import.properties

Filename: Mail-Import.properties Location: C:\Ephesoft\Application\WEB-INF\classes\META-INF\dcma-mail-import\ Purpose:Used to configure settings for importing batch instances from email (version 3.1.2.9) #Specifies the time interval in which Ephesoft checks the email inbox dcma.importMail.cronExpression=0 0/1 * ? * * #Lists the file types that the Mail Import module will accept, (multiple…

Ephesoft Transact User Quick Reference Guide

[embeddoc url="https://ephesoft.com/docs/wp-content/uploads/sites/11/2018/09/Transact_4502-User-Quick-Ref-Guide-1-0.pdf" download="all"] Overview of Ephesoft Transact Section 1 Introduction Section 1.1 This document presents the Ephesoft Transact user interface for Administrator and Operator screens. This software release includes Ephesoft Transact 4Mortgage, available with additional…