License Errors with Recostar

Issue: User receives a a license error when openning up Recostar Design Studio or while a batch is running the "RECOSTAR_HOCR_PLUGIN". Possible behaviors: - Recostar Design Studio will not open RSP project file and show a pop up with a message mentioning a license error. - Batches will go to error when RECOSTAR_HOCR_PLUGIN is executed. Solution: 1.…

Announcements

AnnouncementsThis page serves as a central resource for new information or announcements related to the Ephesoft products. Check back for new information about our products and releases. March 18, 2019: Next release of Ephesoft Transact to switch from Oracle JDK to OpenJDK Oracle has announced a decision to require a commercial (chargeable) license to be entitled to receive updates to the…

Ephesoft Transact switch from Oracle JDK to OpenJDK: Frequently Asked Questions

Oracle has announced a decision to require a commercial (chargeable) license to be entitled to receive updates to the Oracle JDK. While there is a low likelihood this would impact customers in the future, Ephesoft has taken the decision, for the long term benefit of customers, to remove this dependency on the Oracle JDK. As a result of this decision, Ephesoft is switching from using the Oracle…

Licensing Ephesoft Transact 2019.1

Licensing Changes for Ephesoft Transact 2019.1 This article describes the licensing options for Ephesoft Transact 2019.1 on Windows and Linux systems. This information covers new installations or upgrades from previous releases. The licensing for Ephesoft Transact Release 2019.1 continues the same general licensing method of Ephesoft Release 4.5.x.x, but with the following two changes:…

Ephesoft Cloud HyperExtender Plugin

Introduction This document provides information about the Ephesoft Cloud HyperExtender plugin for Ephesoft Transact, Version 2019.1. This plugin requires registration, licensing, and configuration. For Transact customers open to cloud processing and who have extensive document processing needs, the Ephesoft Cloud HyperExtender plugin leverages high-performance cloud image processing that can…

Ephesoft Linux Single-Server Upgrade Installation guide

Prerequisites Following configuration is required for installing Ephesoft on Linux machine using command line Single script Linux installer: RedHat 6.5 or Ubuntu 13.10 OS (Installer is specifically built and tested on RedHat v 6.5 and Ubuntu v 13.10). Internet connection is required as some software need to be updated or installed from OS’s repository during Ephesoft’s installation.…

Upgrading to Ephesoft Transact 2019.1 – Single-Server – Linux

System Upgrade Information This document provides the guidelines, best practices, and steps involved in upgrading to Ephesoft Transact version 2019.1 from version 4.5.x.x. Note: If performing an upgrade to Ephesoft Transact 2019.1 from any version other than Ephesoft Transact 4.5.x.x, it may be necessary to upgrade the server or servers to a supported operating system before performing the…

Transact Release Support

This page summarizes the release and support schedule for Ephesoft Transact, Releases 4.1.0.0 through 2019.x*: Ephesoft Transact Release Estimated Release Date* Estimated EOL Date* New Release Corresponding to EOL 4.1.0.0 October 2016 January 2019 2019.1 4.1.1.0 January 2017 April 2019 2019.2 4.1.2.0 February 2017 April 2019 2019.2 4.1.2.1 May 2017…

Ephesoft Transact Release Support

Page Content Ephesoft Transact Release Schedule — Release 2019.1 Operating System and Database Support Notices — Release 2019.1 View the Ephesoft Transact 2019.1 Release Notes for additional information Ephesoft Transact version schedule — Release 2019.1 This table summarizes the release and support schedule for Ephesoft Transact, versions 4.1.0.0 through 2019.x:…

System Configurations

Overview This screen is enabled only for super-admin role. It contains following features: 1. Application Regex Pool Generate Key Regex Builder 2. Workflow Management It contain plugins and their respective dependencies needed by any workflow and criteria on which these plugins will be working. 3. Connection Manager 4. License Details Below screenshot shows an…

Licensing

This section provides information about licensing on Ephesoft Transact version 2019.1: Licensing Ephesoft Transact 2019.1 Licensing Policy Changes – Version 4.5.x.x and later Ephesoft Transact Licensing – Core allocation Licensing Ephesoft Transact 2019.1 Failover service and configuration tables License Validation 32-Core Recostar License for OCR on Windows

KB00023071: Web Scanner Certificate Expiration in Ephesoft 4.5 and 4.1.3.0

Component: Ephesoft Transact 4.1.3.0 and 4.5.0.0   Issue Description: On accessing the web-scanner URL we are prompted with below certificate expiration message: and on clicking View Certificate we are prompted with Expired Certificate Information as below: Root Cause: Ephesoft Scanner Service self signed certificate for ssl configuration got expired. This is…

Ephesoft Transact User Quick Reference Guide

Download [2.73 MB] Overview of Ephesoft Transact Section 1 Introduction Section 1.1 This document presents the Ephesoft Transact user interface for Administrator and Operator screens. This software release includes Ephesoft Transact 4Mortgage, available with additional licensing. Note:         Please also refer to the following Ephesoft white paper: Ephesoft Transact 4Mortgage:…

Linux | Transact 4.5.0.0 – Installation Guide

Steps of execution 1. Run the update. RHEL/CentOS: sudo yum update Ubuntu: sudo apt-get update && sudo apt-get upgrade 2. Make a directory for the Ephesoft install files. This example uses the following directory: /home/user/Downloads/Ephesoft 3. Download the zip file for the installer. Extract the files from the Ephesoft_linux.zip to this folder: unzip…

Installing Ephesoft Transact 2019.1 – Single-server – Linux – Fresh Installation

Version 2019.1 Notes One or more Linux installation or upgrade documents will be subject to change immediately after the release of Ephesoft Transact 2019.1. Please check back soon. Performing the Upgrade 1. Run the update. RHEL/CentOS: sudo yum update Ubuntu: sudo apt-get update && sudo apt-get upgrade 2. Make a directory for the Ephesoft install files. This…

Transact Property File Reference Guide

Ephesoft Transact Property File Reference Guide This document lists and describes the Ephesoft Transact properties files, to include the path in which each property file is located, with links to additional information. For additional information about Ephesoft Transact folders, refer to the following resource: Ephesoft Folder Structure…

Steps to generate new details.properties in Linux environment

To create a new details.properties file and delete the old license file: 1. Stop ephesoft 2. navigate to /opt/Ephesoft/Dependencies/licensing/ 3. delete the details.properties file. (sample command: sudo rm -rf ./details.properties) 4. run this command while in the licensing directory after the details.properties file has been deleted: sudo ./license-info ./ Do not forget the ./ at the end…

KB00022622: Linux : Failed upgrade from 4500 to 4501 due to Nuance compatibility issue

Affected Version: 4501 Component: Upgrade failure Issue Description: If you are upgrading from Ephesoft Transact 4500 to 4501 on Linux and you are seeing upgrade failing due to nuance unable to upgrade and below exception: ========== Upgrading Nuance ========== Extracting the tar file for Nuance. Please wait... Nuance/ Nuance/Debian/ Nuance/Debian/20.2.0/…

Licensing | Licensing Ephesoft Transact 4.5.0.x

Licensing Ephesoft Transact 4.5.0.x Introduction and Overview This article describes the licensing options for Ephesoft Transact 4.5.0.x on Windows and Linux systems. This information covers new installations or upgrades from previous releases. June, 2018 — This document was originally published to support Ephesoft Transact 4.5.0.0. October, 2018 — This document was updated for Ephesoft…

KB0022363 Regenerate details.properties for Licensing and MAC address Changes

Applies to All versions KB Articles KB Article # 22363 Topic/Category: Licensing Issue: If you require a new license and your server mac address has changed, you will need to submit a new details.properties file for the server(or all nodes in a cluster) and send to our licensing department for new license (tickets@ephesoft.com). This procedure will create a new details.properties file…

KB00021922: Transact 4.5: Batch Instance Lock not getting released

Applies To: Ephesoft Transact 4.5 Component: Review / Validate / Batch Instance Screen. Issue Description: If you have upgraded from an earlier version to Ephesoft Transact 4.5 and your Web Service License is turned off then you may see an issue with Batch Instances where  lock is not getting released on closing the BI tab in browser. Workaround is to unlock BI manually by clicking on…

What artefacts to provide to Support when seeing Performance Issues ?

This wiki article focuses on what all artefacts are required to be provided to support team in order to troubleshoot below reporting issues:  Observing Performance Issues ?  Observing Slowness on User Interface ?  Observing Low PPM Processing ?   In case you are observing any of the above reported issues then you can start by reporting the issue to ephesoft support team by…

Export | Configuring and Using the Box Export Plugin

Download [1.75 MB] Overview of the Transact and Box Solution with Ephesoft Transact 4.5.0.x Section 1 This document describes topics and tasks for setting up a connection and export between Transact 4.5.0.x and the Box storehouse. The Data Capture, Processing, and Storage Solution Section 1.1 Box is a cloud-based computing solution with a content management repository. Box…

Export | Configuring and Using the Box Export Plugin

Download [1.75 MB] Overview of the Transact and Box Solution with Ephesoft Transact 4.5.0.x Section 1 This document describes topics and tasks for setting up a connection and export between Transact 4.5.0.x and the Box storehouse. The Data Capture, Processing, and Storage Solution Section 1.1 Box is a cloud-based computing solution with a content management repository. Box…

Upgrading on Windows

Transact 4.5.0.0 – Installation Guide – Upgrade Overview A step by step procedure for upgrading Ephesoft Transact 4.5.0.0 on a Microsoft® Windows machine. Windows 7 SP1, Windows 10, Windows Server 2012, Windows Server 2012 R2, and Windows Server 2016 are supported and applies to both a fresh install and an upgrade install. These instructions should be referred to when users want to install…