KB0022056: Advanced Web Scanner Throwing Error that Twain is not Available

When attempting to use the Advanced Web Scanner service in conjunction with Ephesoft, you may receive a report from the scanner operators that they are not able to successfully upload a scan job. When the scanner operators start a scan job, they may see the UI freeze without adding any of the pages. If you take a look at a user's Web Scanner logs (found on the user workstation typically at…

Web Scanner | Web Scanner Installer Improvement (HTTPS)

What’s New In Transact 4.5? Web Scanner | Web Scanner Installer Improvement (HTTPS)   Previously, when the user installed the Ephesoft Web Scanner Service, he also had to manually install and map the following security certificates: Ephesoft-browser-cert.crt certificate generated by the Installer; Certificates for PIV/CAC authentication if the service is being installed on…

Web Scanner | Web Scanner Installer Improvement (HTTPS)

What’s New In Transact 4.5? Web Scanner | Web Scanner Installer Improvement (HTTPS)   Previously, when the user installed the Ephesoft Web Scanner Service, he also had to manually install and map the following security certificates: Ephesoft-browser-cert.crt certificate generated by the Installer; Certificates for PIV/CAC authentication if the service is being installed on…

Web Scanner | Web Scanner Caching Improvement

What's New In Transact 4.5? Web Scanner | Web Scanner Caching Improvement In previous versions of Transact, in some cases display images stored in the temp folder of the Web Scanner Service installation directory were not deleted due to specific browser issues. In Ephesoft Transact v4.5.0.0, image caching for the Web Scanner Service has been improved. Browser caching for the Web…

Web Scanner Caching Improvement

Web Scanner Caching Improvement In previous versions of Transact, in some cases display images stored in the temp folder of the Web Scanner Service installation directory were not deleted due to specific browser issues. In Ephesoft Transact v4.5.0.0, image caching for the Web Scanner Service has been improved. Browser caching for the Web scanner is now disabled. Specific meta-tags have been…

Advanced Web Scanner : ERROR: Batch Contains All Non- Supported Files

Advanced Web Scanner : ERROR: Batch Contains All Non-Supported Files Component: Advanced Web Scanner Issue Description: Web Scanner not configured over https due to which scanned files never get transferred to Ephesoft Server. Error Stack Trace: Caused by: com.ephesoft.dcma.core.exception.DCMAApplicationException: Batch Contains all Non-supported File. So, Throwing BI3F9 into ERROR. at…

Transact Web Scanner Java Applet – 2017 End of Life Announcement

End of Life Announcement Starting with the release of Transact v4.1.3.0, Ephesoft will be declaring End of Life for the Java Applet that runs the Transact Web Scanner user interface. All subsequent Transact releases will leverage the new HTML5 Advanced Web Scanner Service. We encourage all Transact customers to move to this new service. We have already seen a number of Transact Web Scanner…

Ephesoft Scanner Service crashing issue over 4.1.2.0

Scanner Service Crash Issue on Rescan Operation Ephesoft encounters an error saying “Fatal error in Twain device driver” when User stops current scan and triggers Rescan operation from the Ephesoft Transact Web-scanner screen. System, due to some reason (not only because of rescan operation) corrupts Eztwain.dll which is used for scanning operation and stopped working. Workaround:  Whenever…

Security & Compliance | HTML5 Web Scanner

What's New in Transact 4.1? Security & Compliance | HTML5 Web Scanner Ephesoft Transact browser based scanning tool. Addressing the phasing out of ActiveX and NPAPI plugins used by the browsers. Supports http and https protocol. Supports all TWAIN & PAPER STREAM driver scanners. Supports Automatic/Manual installation modes. Documentation  …

Web Scanner

The existing Web Scanner mechanism was not supported by all the browsers and required changes in the methodology. The Advanced Web Scanner Service provides a more secure and improved process of scanning the images. User can download the Advanced Web Scanner Service on their client machines. And can configure the switch for storing the scanned images on the local system or server (TIFF files will…

Web Scanner

The existing Web Scanner mechanism was not supported by all the browsers and required changes in the methodology. The Advanced Web Scanner Service provides a more secure and improved process of scanning the images. User can download the Advanced Web Scanner Service on their client machines. And can configure the switch for storing the scanned images on the local system or server (TIFF files will…

3x: KB0009526 Batch Instance Won’t Delete from Web UI

KB Articles KB Article # 9526 Topic/Category: Scripting, Classification, Document Assembler, Web Services Ephesoft Version: 3x Issue: Batch Instance Won't Delete from Web UI Analysis: The BI may be locked by a process preventing deletion. Solution: One of the two procedures should resolve the issue. Be sure BI is in ERROR state. Hard reboot servers in cluster…

KB0009390 Windows Service Not Starting: Windows Event ID 7024

KB Articles KB Article # 9390 Topic/Category: Scripting, Classification, Document Assembler, Web Services Ephesoft Version: 4x Issue: Windows Service Not Starting: Windows Event ID 7024 Analysis: Possible corruption to service files Solution: Solution 1: C:\Ephesoft\JavaAppServer\uninstall-services.bat, choose Run As Administrator…

Ephesoft OpenLDAP Directory Service 2.4 Is unable to start – KB7918

KB Articles   KB Article #7918 Topic/Category: LDAP Issue: Ephesoft OpenLDAP Directory Service 2.4 is unable to start after an install of Ephesoft Root Cause: Incorrect settings caused by an incorrect install Solution: Instructions To resolve, all you have to do is replace all traces of @@INSTALL_DIR_SQL@@ with C:\\Ephesoft\\ (Or your correct install path) in the…

KB0008550 Documents not getting classified for batch classes created with web api.

KB Articles   KB Article # 8550 Topic/Category: Scripting, Classification, Document Assembler, Web Services Issue:  [3.1.2.9 Only] Documents not getting classified for batch classes created with web api. Analysis: Batch documents were not getting classified due to lack of proper learning. While analysing the root cause we found that the reason of improper learning is copy…

How to: Configuring AD using the Standard LDAP Service Port

By default MS Active Directory supports all LDAP connections using the Standard 389 port. You can configure Ephesoft to do the same by following the instructions below.   Applicable Ephesoft versions: Ephesoft v4.x and up     1. First you have to configure the Active Directory to pull the groups so you can set the role(s) for the batch classes. To do this…

How to: Use AD Global Catalog Service Port

Topic: Configuring your Ephesoft Installation to Authenticate with AD using the Global Catalog port. By using Global Catalog service you are able to simply use root domain (Domain components DC only) as user base and role base for authentication using LDAP/MS Active directory. This makes it so you simply have to use a single and convenient realm configuration to handle all authentication…

Using Reporting Service to Clean-up your Database (For MSSQL and MySQL; JBPM;BI)

Ephesoft provides another way to perform clean-up automatically that can be configured as a cron job using procedure mentioned below. Following are steps to configure Ephesoft clean up SQL Procedure:- 1. Stop the Ephesoft server if it is currently running. 2. Create a clean-up stored procedure for the respective database by running the attached SQL query in query browser. (see Downloads below)…

Web Scanner issue – Start button greyed out

Issue: When trying to use the Ephesoft Web Scanner Feature, I am seeing an issue where the Start button is greyed out but the Select Scanner button is blue. I see some errors on the Java console: Sample Error: at sun.plugin2.main.client.MessagePassingExecutionContext.doCookieOp(Unknown Source) at sun.plugin2.main.client.MessagePassingExecutionContext.getCookie(Unknown Source) at…

How To Configure Apache Web Server with Ephesoft

Versions: All Intro: You can set up Ephesoft to use the Apache2.2 server as a "front-end" layer, basically connecting through port 80 not 8080. Steps: Stop Ephesoft application or serviceIf ephesoft is NOT installed as a service: Open up a command line(run as administrator) and navigate to Ephesoft >> JavaAppServer folder Run "install-(32/64)bit-service", if it worked you…

Licensing Ephesoft Transact 2019.1

Licensing Changes for Ephesoft Transact 2019.1 This article describes the licensing options for Ephesoft Transact 2019.1 on Windows and Linux systems. This information covers new installations or upgrades from previous releases. The licensing for Ephesoft Transact Release 2019.1 continues the same general licensing method of Ephesoft Release 4.5.x.x, but with the following two changes:…

Ephesoft Cloud HyperExtender Plugin

Introduction This document describes how to configure the Ephesoft Cloud HyperExtender plugin for Ephesoft Transact. The Ephesoft Cloud HyperExtender plugin addresses the heaviest processing needs of the Transact workflow by offloading document splitting and optical character recognition (OCR) processing to the Ephesoft Cloud. This allows the customer to manage temporary spikes in workload…

Developer Docs

This area is designed for developers that are looking to add additional functionality or customize their solution beyond a regular installation. This includes web service API guides, scripting guides, external applications, custom integrations and more. Please take a look through the developer documentation for specific articles and documentation related to the areas that allow advanced custom…

Developer Docs

Welcome to the New Developer Docs Landing Page. This area is designed for developers that are looking to add additional functionality or customize their solution beyond a regular installation. This includes web service API guides, scripting guides, external applications, custom integrations and more. Please take a look through the developer documentation for specific articles and documentation…

Scripting Guide

Ephesoft Script Guide Scripting functionality in Ephesoft is supported where a custom requirement can be handled. Ephesoft includes power to perform custom functionality during different stages of batch processing. This functionality is supported through the scripts present inside batch class folder in Scripts folder. These scripts are Java scripts which access batch.xml through two…