Web Scanner Caching Improvement

Web Scanner Caching Improvement In previous versions of Transact, in some cases display images stored in the temp folder of the Web Scanner Service installation directory were not deleted due to specific browser issues. In Ephesoft Transact v4.5.0.0, image caching for the Web Scanner Service has been improved. Browser caching for the Web scanner is now disabled. Specific meta-tags have been…

Advanced Web Scanner : ERROR: Batch Contains All Non- Supported Files

Advanced Web Scanner : ERROR: Batch Contains All Non-Supported Files Component: Advanced Web Scanner Issue Description: Web Scanner not configured over https due to which scanned files never get transferred to Ephesoft Server. Error Stack Trace: Caused by: com.ephesoft.dcma.core.exception.DCMAApplicationException: Batch Contains all Non-supported File. So, Throwing BI3F9 into ERROR. at…

Transact Web Scanner Java Applet – 2017 End of Life Announcement

End of Life Announcement Starting with the release of Transact v4.1.3.0, Ephesoft will be declaring End of Life for the Java Applet that runs the Transact Web Scanner user interface. All subsequent Transact releases will leverage the new HTML5 Advanced Web Scanner Service. We encourage all Transact customers to move to this new service. We have already seen a number of Transact Web Scanner…

Ephesoft Scanner Service crashing issue over 4.1.2.0

Scanner Service Crash Issue on Rescan Operation Ephesoft encounters an error saying “Fatal error in Twain device driver” when User stops current scan and triggers Rescan operation from the Ephesoft Transact Web-scanner screen. System, due to some reason (not only because of rescan operation) corrupts Eztwain.dll which is used for scanning operation and stopped working. Workaround:  Whenever…

Security & Compliance | HTML5 Web Scanner

What's New in Transact 4.1? Security & Compliance | HTML5 Web Scanner Ephesoft Transact browser based scanning tool. Addressing the phasing out of ActiveX and NPAPI plugins used by the browsers. Supports http and https protocol. Supports all TWAIN & PAPER STREAM driver scanners. Supports Automatic/Manual installation modes. Documentation  …

Web Scanner

The existing Web Scanner mechanism was not supported by all the browsers and required changes in the methodology. The Advanced Web Scanner Service provides a more secure and improved process of scanning the images. User can download the Advanced Web Scanner Service on their client machines. And can configure the switch for storing the scanned images on the local system or server (TIFF files will…

How to: Configuring AD using the Standard LDAP Service Port

By default MS Active Directory supports all LDAP connections using the Standard 389 port. You can configure Ephesoft to do the same by following the instructions below.   Applicable Ephesoft versions: Ephesoft v4.x and up     1. First you have to configure the Active Directory to pull the groups so you can set the role(s) for the batch classes. To do this…

How to: Use AD Global Catalog Service Port

Topic: Configuring your Ephesoft Installation to Authenticate with AD using the Global Catalog port. By using Global Catalog service you are able to simply use root domain (Domain components DC only) as user base and role base for authentication using LDAP/MS Active directory. This makes it so you simply have to use a single and convenient realm configuration to handle all authentication…

Administrator Guide

Introduction This document provides instructions for Ephesoft Mobile administrators to register their organization and access the necessary credentials needed to onboard their mobile application users. This document also guides administrators on how to connect to their Ephesoft Transact server. The following table describes the three roles within Ephesoft Mobile: Role Description…

Ephesoft Mobile SDK Guide

Introduction This document provides instructions for integrating Ephesoft Mobile software developer kits (SDK) into your Android 5.0 and iOS 10 or greater applications. These instructions are applicable for use with Ephesoft Transact 2019.1 or above. Prerequisites Contact tickets@ephesoft.com for access to the SDK for your mobile platform. The following prerequisites are required to use the…

Software Updates 2020.1

Software updates (previously known as bug fixes) provide enhancements to the latest version of Ephesoft Transact. This includes security and compatibility enhancements and fixes for features. In addition to the updates listed in Ephesoft Transact 2019.2 Service Pack, the following issues have now been resolved: Ticket ID EPHE: Axosoft SF: Salesforce Category Description…

Licensing Requirements

Overview The licensing model for Ephesoft Transact is based on total server core count and dedicates a specific proportion of available cores to support intensive OCR processing. The following Ephesoft features are not included with a standard Ephesoft Transact license. To obtain additional licenses for these features, contact tickets@ephesoft.com. Web Services Advanced Reporting…

Ephesoft Cloud HyperExtender Plugin 2019.1

Introduction This document describes how to configure the Ephesoft Cloud HyperExtender plugin for Ephesoft Transact. The Ephesoft Cloud HyperExtender plugin addresses the heaviest processing needs of the Transact workflow by offloading document splitting and optical character recognition (OCR) processing to the Ephesoft Cloud. This allows the customer to manage temporary spikes in workload…

Ephesoft Cloud HyperExtender Plugin 2019.2

Introduction This document describes how to configure the Ephesoft Cloud HyperExtender plugin for Ephesoft Transact, how to register for an Ephesoft Cloud account that is specific to the Ephesoft Cloud HyperExtender, and how to configure Ephesoft Transact to connect to that Ephesoft Cloud account. The plugin addresses the heaviest processing needs of the Ephesoft Transact workflow by…

Developer Documentation

This area is designed for developers that are looking to add additional functionality or customize their solution beyond a regular installation. This includes web service API guides, scripting guides, external applications, custom integrations and more. Please take a look through the developer documentation for specific articles and documentation related to the areas that allow advanced custom…

Scripting Guide

Ephesoft Script Guide Scripting functionality in Ephesoft is supported where a custom requirement can be handled. Ephesoft includes power to perform custom functionality during different stages of batch processing. This functionality is supported through the scripts present inside batch class folder in Scripts folder. These scripts are Java scripts which access batch.xml through two techniques:…

Ephesoft Transact v.4.5.0.2 Known Issues and Workarounds

Ephesoft Transact v.4.5.0.2 Workarounds # Issue Workaround 1 The following error occurs during upgrade from Ephesoft Transact v.4.5.0.0 to v.4.5.0.2 on Ubuntu 16.04: “Error occurred while building dependency tree. Exiting from script...” This error occurs when packages from repositories are not updated. To update the packages from repositories, the following commands need to…

KB00022543: java.lang.OutOfMemoryError: Compressed class space

Issue Description: In case you have some custom scripts in place and that is making some web service calls then you may observe an issue where in the logs you may see Exception  java.lang.OutOfMemoryError: Compressed class space and the outcome of that can be Ephesoft UI performance getting impacted i.e. extreme slowness on the User Interface where it takes a very long time to perform any…

KB00022087: 4.1.3.0 : ocrClassifyExtract doesn’t give proper results with mergeAllDocumentTypesBelongingToSameFile

Applies to: 4130 Issue: ocrClassifyExtract web service doesn't give correct classification results with document classification boundary set to mergeAllDocumentTypesBelongingToSameFile. Solution:  This is identified as a bug in 4.1.3.0 and earlier versions as this webservice only works with UseDAGeneratedDocument type. This issue is fixed in 4.5 so in case you need to utilize this then…

KB00021922: Transact 4.5: Batch Instance Lock not getting released

Applies To: Ephesoft Transact 4.5 Component: Review / Validate / Batch Instance Screen. Issue Description: If you have upgraded from an earlier version to Ephesoft Transact 4.5 and your Web Service License is turned off then you may see an issue with Batch Instances where  lock is not getting released on closing the BI tab in browser. Workaround is to unlock BI manually by clicking on…

OCR | Fraud Detection Using OCR Font Switch

What’s New In Transact 4.5? OCR | Fraud Detection Using OCR Font Switch   In Ephesoft Transact v4.5.0.0, a new Font Recognition switch has been introduced to detect potential fraud and tampering with processed documents. The HOCR file reflects the font style (Bold, Italics, and Underline) and font size if the Font switch is turned ON in the RECOSTAR_HOCR or NUANCE_HOCR plugins. This…

Extraction | Custom REST API Lookup

What’s New In Transact 4.5? Extraction | Custom REST API Lookup Guide   Quick Reference Introduction Prerequisites Configuration of REST API Lookup using the Web Service URL Configuration of REST API Lookup using the custom JAR file REST API Lookup on the Validation screen Configuration of XPath/JSONPath   Introduction Ephesoft Transact 4.5.0.0 now supports REST API Lookup.…

Communication

Ephesoft Transact is a thin-client application so there is no client-side software that needs to be installed. It is designed so that centralized access can be achieved for administrators and operators, regardless of their location. Proper firewall routing, port-forwarding and DNS configurations are necessary if communication with remote administrators or operators is needed. Client / Server…

Known Issue: I/O while reading a TIFF file in KV Page Process

Issue: I/O error while reading a TIFF file in KV page process Environment: Single / Multi-clustered environment having a Apache Web Server with Load balancer running on Windows Operating System. Observed Ephesoft Version:4.x Description: On uploading a TIFF file image in KV Page Process plugin we observed that the input file was not getting uploaded / processed on the page and…

Release Notes 4.5.0.0

Latest: Ephesoft Transact 4.5.0.2 Ephesoft Transact 4.5.0.1 Ephesoft Transact 4.5.0.0 Previous releases Ephesoft Transact 4.1.2.0 Ephesoft Transact 4.1 Ephesoft Enterprise Edition 4.0.6.1 Ephesoft Enterprise Edition 4.0.6.0 Ephesoft Enterprise Edition 4.0.5.4 Ephesoft Enterprise Edition 4.0.5.3 Ephesoft Enterprise Edition 4.0.5.2 Ephesoft Enterprise Edition 4.0.5.1…