KB0021127 – Text wrapping from email import

KB Article # 21127

Topic/Category:  Mail Import

Applies to: v4.1.x


Sometimes, when mails are sent to Transact, the text is cut off during the conversion process

Root Cause:

The issue appears to be related to using Itext as the conversion engine.



Using a different mail conversion engine will normally resolve the issue. A full solution will be included in 4.5