{"id":15915,"date":"2018-09-18T20:30:27","date_gmt":"2018-09-18T20:30:27","guid":{"rendered":"https:\/\/ephesoft.com\/docs\/?p=15915"},"modified":"2021-06-21T15:26:02","modified_gmt":"2021-06-21T22:26:02","slug":"certificate-error-while-using-web-scanner-module-ephesofttransactscannerservice","status":"publish","type":"docs","link":"https:\/\/ephesoft.com\/docs\/products\/transact\/configurations\/security-configuration\/certificate-error-while-using-web-scanner-module-ephesofttransactscannerservice\/","title":{"rendered":"Certificate error while using web scanner module – EphesoftTransactScannerService"},"content":{"rendered":"

Note:<\/strong> For an updated version of this document, refer to Expired Web Scanner Certificate<\/a>.<\/em><\/p>\n

Topic\/Category:<\/strong> Web scanner, Advanced Web scanner<\/p>\n

Issue <\/strong>: When browsing to the Advanced Web Scanner URL, the browser complains that site is not secure due to an expired certificate.<\/p>\n

Root cause<\/strong>: This issue occurs because the certificate has expired for ephesoft.inc.ca. This certificate is used by EphesoftTransactScannerService.<\/p>\n

Version : 4.5.0.0 , 4.5.0.1<\/strong><\/p>\n

Screenshot:<\/strong><\/p>\n

Browse to https:\/\/localhost:60001.<\/p>\n

You will see the message “Greeting from Ephesoft Scanner Service<\/strong>.”<\/p>\n

This determines if the scanner service is running but the URL is not secure.<\/p>\n

When you view the certificate, it shows as\u00a0expired.<\/p>\n

\"\"<\/a>
Certificate Information <\/em><\/strong>(example of an expired certificate)<\/em><\/span><\/figcaption><\/figure>\n

 <\/p>\n

Solution<\/strong> :<\/p>\n

    \n
  1. Take a backup of C:\\Program Files (x86)\\EphesoftTransactScannerService<\/strong>.<\/li>\n
  2. Uninstall the scanner service using Control Panel\\Programs\\Programs and Features<\/strong>.<\/li>\n
  3. Download the new scanner service for v4.5.0.0. Download the updated one using this\u00a0link.\u00a0<\/a><\/li>\n
  4. Run the\u00a0EphesoftScannerService.msi<\/strong> on the desired workstation.<\/li>\n
  5. Once installed successfully, verify the results.<\/li>\n
  6. Scan documents and process your batches.<\/li>\n<\/ol>\n
    \"\"<\/a>
    Certificate Information<\/strong> (example of a renewed certificate)<\/span><\/em><\/figcaption><\/figure>\n

     <\/p>\n

    *Note<\/strong> : This is applicable only for the scanner service in Ephesoft v4.5.0.0 and v4.5.0.1.<\/p>\n

     <\/p>\n

     <\/p>\n","protected":false},"featured_media":0,"parent":22092,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"yoast_head":"\nCertificate error while using web scanner module - EphesoftTransactScannerService | Ephesoft Docs<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Certificate error while using web scanner module - EphesoftTransactScannerService\" \/>\n<meta property=\"og:description\" content=\"Note: For an updated version of this document, refer to Expired Web Scanner Certificate. 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