{"id":2782,"date":"2015-10-01T14:50:45","date_gmt":"2015-10-01T14:50:45","guid":{"rendered":"https:\/\/ephesoft.com\/docs\/?p=2782"},"modified":"2022-03-01T12:50:50","modified_gmt":"2022-03-01T19:50:50","slug":"email-import-best-practices-multiserver","status":"publish","type":"docs","link":"https:\/\/ephesoft.com\/docs\/products\/transact\/features-and-functions\/administrator\/import-ingestion\/email-configuration\/email-import-best-practices-multiserver\/","title":{"rendered":"Multi-Server Email Import"},"content":{"rendered":"<p>The optimal Transact email import configuration is to run email import on one server in a multiserver environment. However, if you do configure email import on multiple servers, it&#8217;s best to have them check every 10 minutes and stagger at 5 minutes from one server to the other.<\/p>\n<h2>Configuration<\/h2>\n<p><span id=\"aui-3-18-0-4_403890\">Configure the mail-import.properties file as follows:<\/span><\/p>\n<p><span id=\"aui-3-18-0-4_403890\">dcma.importMail.cronExpression=0 0\/10 * ? * *\u00a0<\/span><\/p>\n<p><span id=\"aui-3-18-0-4_404000\">dcma.importMail.mailProcessCronExpression=* 0\/10\u00a0* ? * *<\/span><\/p>\n<h4>File Name Length Restriction<\/h4>\n<p>Use the following formula to determine the maximum file name length that Ephesoft Transact supports for email import:<\/p>\n<p style=\"padding-left: 30px\"><strong>Length[UNC_FOLDER_File_Name_Path]\u00a0&lt; PERMISSIBLE_LIMIT_PATH_LENGTH_WINDOWS &#8211; PDF_PROCESSING_FOLDER.length() &#8211; 10<\/strong><\/p>\n<p style=\"padding-left: 30px\">where:<br \/>\n<strong>PERMISSIBLE_LIMIT_PATH_LENGTH_WINDOWS = 259<\/strong><br \/>\n<strong>PDF_PROCESSING_FOLDER.length()= 22<\/strong><\/p>\n<p>The following case study provides an example of this formula in application:<\/p>\n<ul>\n<li>During the import process, the file <strong>!!!mail.pdf<\/strong> is located in the following directory:\n<ul>\n<li><strong>D:\\Ephesoft\\SharedFolders\\TestBatch\\39455638711700<\/strong>,<\/li>\n<\/ul>\n<\/li>\n<li>In this case, the maximum file name length is calculated to be as follows:\n<ul>\n<li>length[D:\\Ephesoft\\SharedFolders\\TestBatch\\39455638711700!!!mail.pdf]\u00a0&lt; 227<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"featured_media":0,"parent":31750,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.0 (Yoast SEO v22.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Multi-Server Email Import | Ephesoft Docs<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Multi-Server Email Import\" \/>\n<meta property=\"og:description\" content=\"The optimal Transact email import configuration is to run email import on one server in a multiserver environment. 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