EphesoftSharedFoldersscannedImages BC1_ephesoft_2016-06-13_03-24-26<\/strong><\/p>\nIn the Advanced Web Scanner service, the Local Storage switch is ON for each Profile by default. If the switch is ON, all the display images (JPG and Thumbnail JPG) are stored in a temp folder where you have installed the advanced web scanner service.<\/p>\n
For example, C:Program Files (x86)EphesoftScannerServicetempusername<\/strong><\/p>\nThe TIFF files are always stored at server as they are used for batch processing.<\/p>\n
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Note<\/strong>:<\/p>\nIf user started scanning with a Scanner Profile having Local Storage enables, then another operation (insert, rescan, etc.) cannot be performed via another Profile having Local Storage disabled.<\/p>\n
If the user is on Review\/Validation Screen and performing any operation like rescanning or insert, and navigates to the Web Scanner Screen. The Local Storage switch will be \u201cOff\u201d regardless of the Profile and the scanned files will go on server.<\/p>\n
Configure Timeout<\/h2>\n
If the Local Storage Switch is ON and the system is in idle state for Timeout duration (no scan operation is performed), then the application itself deletes all the images and folder where display images are stored and user will have to restart the scanning process.<\/p>\n
You can configure the timeout settings:<\/p>\n
\n- Go to EphesoftApplicationWEB-INFclassesMETA-INF<\/strong><\/li>\n
- Open the application.properties<\/strong> file in your local editor.<\/li>\n
- Change the timeout settings in the property – webscanner_toolkit_session_timeout<\/strong>.<\/li>\n<\/ul>\n
By default, it is set to 30 mins.<\/p>\n
webscanner_toolkit_session_timeout =30<\/strong><\/p>\nConfigure log level<\/h2>\n
All the scanner service logs are available in the file \u2018WebScannerToolKitLogs.log<\/strong>\u2019located at:<\/p>\nC:Program Files (x86)EphesoftScannerServicelogs<\/strong><\/p>\nYou can also configure the level of logs (INFO, ERROR, DEBUG) for the scanner service.<\/p>\n
To change the log level:<\/strong><\/p>\n\n- Go to C:Program Files (x86)EphesoftScannerService<\/strong><\/li>\n
- Open the file logback.xml<\/strong> in your local editor.<\/li>\n
- Change the log level from the logger tag.<\/li>\n<\/ul>\n
<logger name=”com.ephesoft” level=”INFO<\/strong>“><\/p>\n<appender-ref ref=”LOGS” \/><\/p>\n
<\/logger><\/p>\n
Error Handling<\/h2>\n
If any error occurs while performing any scanning operation, the relative error message will pop up.<\/p>\n
But in case of Paper stream supported scanner, it is possible that the error message opens at background of the application UI. So, it is recommended to enable the Error Recovery Guide while installing the driver so that the error notification appears on the taskbar.<\/p>\n
If you are experiencing problems with scanning process or the scanner service becomes unusable, make sure to check that Multi Transfer<\/strong> Scanner Profile property is set to “true” (this refers to all the Scanner Profiles used in a Batch Class while scanning). This property is available on the Scanner Profiles screen specific to each Batch Class. While the Default Profile has Multi Transfer<\/strong> property enabled automatically, the user has to ensure that it is set to \u201ctrue\u201d when copying or creating new Profiles.<\/p>\n<\/a><\/p>\n <\/p>\n
Recommendations<\/h2>\n
Important:\u00a0<\/strong>Transact and the Web Scanner versions must be in sync for each release. \u00a0When upgrading the Transact product all Web Scanner clients in use on client machines must be uninstalled and re-installed to the latest version to be in sync with the Transact product.<\/p>\n <\/p>\n
DPI settings recommended for Scanning:<\/strong><\/p>\nBlack and White Images<\/strong> \u2013 It is recommended to set the\u00a0resolution to 200 DPI. If set above 200 DPI, buffering may occur.<\/p>\nGrey Scale<\/strong> \u2013 It is recommended to set the\u00a0resolution to 200 DPI. If set above 200 DPI, buffering may occur.<\/p>\nColored<\/strong> \u2013\u00a0It is recommended to set the\u00a0resolution to 200 DPI. If set above 200 DPI, buffering may occur.<\/p>\n <\/p>\n
As a one-time activity after installation of Web Scanner Service (in case of Ephesoft Transact application upgrade \/ in case of normal fresh scanner installation \/ in case the user encounters the “INVALID ACCESS” error), it is recommended to perform the following steps:
\n1) Log out from the Ephesoft Transact application.
\n2) Reopen the browser and clear the browser cache.
\n3) Restart Ephesoft Scanner Service.
\n4) Hit the Scanner URL.<\/p>\n
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