{"id":47387,"date":"2020-11-19T13:20:33","date_gmt":"2020-11-19T20:20:33","guid":{"rendered":"https:\/\/ephesoft.com\/docs\/?post_type=docs&p=47387"},"modified":"2021-03-02T12:05:56","modified_gmt":"2021-03-02T19:05:56","slug":"known-issues-and-workarounds-2020-1-03","status":"publish","type":"docs","link":"https:\/\/ephesoft.com\/docs\/products\/transact\/release-notes\/release-notes-2020-1-03\/known-issues-and-workarounds-2020-1-03\/","title":{"rendered":"Known Issues and Workarounds 2020.1.03"},"content":{"rendered":"

<\/a>The following is a list of known issues for which a workaround is provided.<\/p>\n\n\n\n\n\n\n\n
Category<\/strong><\/span><\/td>\nKnown Issue<\/strong><\/span><\/td>\nWorkaround<\/strong><\/span><\/td>\n<\/tr>\n
CMIS Export<\/td>\nWhen a batch class is imported with CMIS export configured, the CMIS mapping files are missing in the imported batch class, which results in failures at CMIS export.<\/td>\nTo resolve this issue, you will need to manually copy the CMIS mapping files from the original batch class to the new batch class.<\/p>\n

For help, refer to CMIS Export Failing on Imported Batch Class<\/a>.<\/td>\n<\/tr>\n

EText<\/td>\nOCR results may be incorrect or missing data for non-EText operations.<\/td>\nThis issue may occur because of an incorrect entry in the associated RSP file for the batch class.<\/p>\n

For help, refer to Poor OCR Results in HOCR.xml<\/a>.<\/td>\n<\/tr>\n

Logging<\/td>\nThe following error is logged in the dcma-all.log<\/strong> file if SharedFolders is not accessible:<\/p>\n
Uncaught Exception in readOCR method Invalid Batch Instance Folder Path is passed for copying EText Page(s) Hocr File(s)<\/pre>\n
This can impact functionality in a production environment, including setup failures during installation.<\/td>\n
To prevent this issue, ensure SharedFolders is accessible from all nodes.<\/p>\n

For help, refer to Migrating the Ephesoft SharedFolders Location<\/a>.<\/td>\n<\/tr>\n

Pickup Service<\/td>\nAfter upgrading from 2020.1.02 to 2020.1.03, the following error is logged each time you pick up a batch, or when a batch finishes processing:<\/p>\n
\/dcma\/ws\/activity\/pickup\/notification access cannot be granted. \r\ncom.ephesoft.dcma.authorization.exception.AuthorizationException: None of the rules granted access for the incoming request<\/pre>\n<\/td>\n
To resolve this issue, you will need to manually edit an entry in the web.xml <\/strong>file.<\/p>\n

For help, refer to Error Logged when Picking up Batches After Upgrade to 2020.1.03<\/a>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

<\/a>Known Issues<\/h1>\n

The following is a list of known issues for which there is not yet a workaround or fix.<\/p>\n\n\n\n\n\n\n\n\n\n
Category<\/strong><\/span><\/td>\nKnown Issue<\/strong><\/span><\/td>\n<\/tr>\n
Installation<\/td>\nThere is a duplicate JAR file in the [Ephesoft_Directory]<\/em>\\Application\\WEB-INF\\lib folder: jai_core-1.1.3.jar<\/strong>.<\/p>\n

This has no impact on Transact functionality during our testing.<\/td>\n<\/tr>\n

Logging<\/td>\nThe following error is logged in the dcma-all.log <\/strong>file when processing batches over a long period of time:<\/p>\n
Exception during job acquisition: execution <UUID> doesn't exist<\/pre>\n
We encountered this error during our endurance testing. This had no impact on batch instance processing.<\/td>\n<\/tr>\n
Logging<\/td>\nThe following error is logged in the dcma-all.log <\/strong>file when processing batches over a long period of time:<\/p>\n
Server <ID> not able to release lock over batch class ID BCX for operation R for Machine Learning<\/pre>\n
We encountered this error during our endurance testing. This had no impact on batch instance processing.<\/td>\n<\/tr>\n
Logging<\/td>\nIn a multi-server Windows environment, the following error may be intermittently logged in the dcma-all.log<\/strong>:<\/p>\n

\u201cRemote job notification failed. <hostname:port><\/em> failed to respond\u201d<\/p>\n

If this error is observed, a scheduled pickup will occur in place of the Activiti job notification process.<\/p>\n

We observed this error in our testing. This issue had no impact on the functionality of Transact.<\/td>\n<\/tr>\n

Logging<\/td>\nIn a multi-server Windows environment, the following error may be intermittently logged in the dcma-all.log<\/strong>:<\/p>\n

\u201cBatch Instance with ID: <BI#><\/em> is already locked by null\u201d<\/p>\n

We observed this error in our testing. It had no impact on the functionality of Transact.<\/td>\n<\/tr>\n

User Interface (UI)<\/td>\nWhen using MSSQL as your database, multiple options in different plugin configuration screens are displayed several times in the drop-down.<\/p>\n

This is due to an issue in the SQL insert queries. The duplicate options are not selectable, and this had no impact on any functionality during our testing.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

<\/h1>\n","protected":false},"featured_media":0,"parent":47378,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"yoast_head":"\nKnown Issues and Workarounds 2020.1.03 | Ephesoft Docs<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Known Issues and Workarounds 2020.1.03\" \/>\n<meta property=\"og:description\" content=\"The following is a list of known issues for which a workaround is provided. 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