{"id":48268,"date":"2021-03-04T13:04:17","date_gmt":"2021-03-04T20:04:17","guid":{"rendered":"https:\/\/ephesoft.com\/docs\/?post_type=docs&#038;p=48268"},"modified":"2022-02-17T07:22:50","modified_gmt":"2022-02-17T14:22:50","slug":"windows-upgrade-guide-2020-1-04","status":"publish","type":"docs","link":"https:\/\/ephesoft.com\/docs\/products\/transact\/install-and-upgrade\/transact-2020-1-04\/windows-upgrade-guide-2020-1-04\/","title":{"rendered":"Windows Upgrade Guide 2020.1.04"},"content":{"rendered":"<h2><b>Introduction<\/b><\/h2>\n<p><span style=\"font-weight: 400\">This document describes how to upgrade to Ephesoft Transact 2020.1.04 in the following environments:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Environment types \u2014 single and multi-server<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Operating System \u2014 Windows\u00ae<\/span><\/li>\n<\/ul>\n<p><b>Important: <\/b><span style=\"font-weight: 400\">Steps unique to a multi-server upgrade are identified where applicable in this document.<\/span><\/p>\n<h3><b>Upgrade Overview<\/b><\/h3>\n<p><span style=\"font-weight: 400\">The process of upgrading to Ephesoft Transact 2020.1.04 follows this general sequence of tasks. Before proceeding, review the <\/span><a href=\"https:\/\/ephesoft.com\/docs\/products\/transact\/announcements\/release-notes\/release-notes-2020-1-04\/\"><span style=\"font-weight: 400\">2020.1.04 Release Notes<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<table>\n<tbody>\n<tr bgcolor=\"#1f3864\">\n<td><span style=\"color: #ffffff\"><b>Installation Task<\/b><\/span><\/td>\n<td><span style=\"color: #ffffff\"><b>General Scope of Activity<\/b><\/span><\/td>\n<\/tr>\n<tr bgcolor=\"#d9e2f3\">\n<td><a href=\"#prerequisites\"><span style=\"font-weight: 400\">Prerequisites<\/span><\/a><\/td>\n<td><span style=\"font-weight: 400\">Prepare for upgrade by gathering the required resources and verifying that the environment and databases are supported.<\/span><\/td>\n<\/tr>\n<tr>\n<td><a href=\"#prepare-for-upgrade\"><span style=\"font-weight: 400\">Prepare the Server for Upgrade<\/span><\/a><\/td>\n<td><span style=\"font-weight: 400\">Perform these steps to prepare the server for the upgrade Install Wizard.<\/span><\/td>\n<\/tr>\n<tr bgcolor=\"#d9e2f3\">\n<td><a href=\"#obtain-and-launch\"><span style=\"font-weight: 400\">Obtain and Launch the Install Wizard Package<\/span><\/a><\/td>\n<td><span style=\"font-weight: 400\">Launch the 2020.1.04 Install Wizard with the Windows Command Prompt. Complete all settings and dialogs as prompted.<\/span><\/td>\n<\/tr>\n<tr>\n<td><a href=\"#license-and-launch\"><span style=\"font-weight: 400\">License and Launch Ephesoft Transact 2020.1.04<\/span><\/a><\/td>\n<td><span style=\"font-weight: 400\">Perform these steps to complete the upgrade for Ephesoft Transact 2020.1.04.\u00a0\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"prerequisites\"><b>Prerequisites<\/b><\/h2>\n<p><span style=\"font-weight: 400\">Perform these steps for a successful software upgrade and startup:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Determine if you need to perform a single-server or multi-server upgrade.<\/span><\/li>\n<\/ol>\n<p><b>Important:<\/b><span style=\"font-weight: 400\"> Steps unique to a multi-server environment upgrade are identified where applicable throughout this document. Follow the instructions and adjust as necessary if upgrading on a multi-server environment.<\/span><\/p>\n<ol start=\"2\">\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Verify that the existing installation of Ephesoft Transact is supported for direct upgrade to Ephesoft Transact 2020.1.04.\u00a0<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">If the system is currently running Ephesoft Transact version 2020.1.x, your system is supported for direct upgrade to Ephesoft Transact 2020.1.04.\u00a0<\/span>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">If the system is currently running Ephesoft Transact 2020.1 and you are using the Cloud HyperExtender plugin, you will need to install the <\/span><a href=\"https:\/\/ephesoft.com\/docs\/products\/transact\/install-and-upgrade\/2020-1\/windows-upgrade-guide\/#service-pack-installation\"><span style=\"font-weight: 400\">2020.1.01 service pack<\/span><\/a><span style=\"font-weight: 400\"> before you can upgrade to 2020.1.04.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">If the system is currently running a release prior to Ephesoft Transact 2020.1, you will need to upgrade to version 2020.1 before upgrading to Ephesoft Transact 2020.1.04.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><b>Important:<\/b><span style=\"font-weight: 400\"> If you are required to perform an intermediate upgrade, then you must successfully start Ephesoft Transact 2020.1 before upgrading to version 2020.1.04 or the upgrade process will fail<\/span><span style=\"font-weight: 400\">.<\/span><\/p>\n<ol start=\"3\">\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Refer to <\/span><a href=\"https:\/\/ephesoft.com\/docs\/install-and-upgrade\/system-requirements\/platform-configurations-and-third-party-integrations\/\"><span style=\"font-weight: 400\">Platform Configurations and Third-Party Integrations<\/span><\/a><span style=\"font-weight: 400\"> and verify that Ephesoft Transact 2020.1 is supported on your operating system. Version 2020.1 has the same requirements as 2020.1.04.\u00a0<\/span><\/li>\n<\/ol>\n<h2 id=\"prepare-for-upgrade\">Prepare the Server for Upgrade<\/h2>\n<p><a id=\"post-46151-_heading=h.4d34og8\"><\/a> Perform these steps to prepare the server for an upgrade to Ephesoft Transact 2020.1.04:<\/p>\n<ol>\n<li><a id=\"post-46151-_heading=h.2s8eyo1\"><\/a> Stop Ephesoft Transact, whether running as an application or service:\n<ol type=\"a\">\n<li>To stop Ephesoft Transact when running as an application, close the Java Console in which Ephesoft Transact is running (as shown in the screenshot below) with <strong>CTRL + C<\/strong>.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"wp-image-46436\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-128.png\" width=\"842\" height=\"346\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-128.png 978w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-128-300x123.png 300w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-128-768x316.png 768w\" sizes=\"(max-width: 842px) 100vw, 842px\" \/><\/p>\n<p><em>Figure 1. Ephesoft Transact Command Prompt<\/em><\/p>\n<ol>\n<li style=\"list-style-type: none\">\n<ol start=\"2\" type=\"a\">\n<li>Open the <strong>Windows Task<\/strong> <strong>Manager<\/strong> and click <strong>End Task<\/strong> to terminate the following processes, if they were not terminated:<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li>soffice.exe<\/li>\n<li>soffice.bin<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ol>\n<li style=\"list-style-type: none\">\n<ol start=\"3\" type=\"a\">\n<li><a id=\"post-46151-_heading=h.17dp8vu\"><\/a>\u00a0To stop Ephesoft Transact when running as a service, perform these steps:<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li>In the Windows Control Panel, browse to <strong>Services | Desktop App<\/strong>.<\/li>\n<li>Right-click the <strong>Services<\/strong> utility and run as administrator. The <strong>Services (Local) <\/strong>screen displays. Scroll down to <strong>EphesoftTransact<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"wp-image-46437\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-129.png\" width=\"727\" height=\"251\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-129.png 869w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-129-300x104.png 300w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-129-768x265.png 768w\" sizes=\"(max-width: 727px) 100vw, 727px\" \/><\/p>\n<p><em>Figure 2. Sample Illustration of the Windows <\/em><strong><em>Services<\/em><\/strong><em> Utility<\/em><\/p>\n<ol>\n<li style=\"list-style-type: none\">\n<ol start=\"4\" type=\"a\">\n<li>If the <strong>EphesoftTransact<\/strong> service is running, right-click <strong>EphesoftTransact<\/strong>, and click <strong>Stop<\/strong>. The service stops.<\/li>\n<li>Close the Windows Service Control utility.<\/li>\n<\/ol>\n<\/li>\n<li>Close all open files inside the existing Ephesoft installation directory.<\/li>\n<li><a id=\"post-46151-_heading=h.3rdcrjn\"><\/a> Ensure that the target Windows installation drive has enough space for the extraction of the installer setup file and the backup files that the installer will create. Depending on the size of the existing Ephesoft Transact instance, you may require up to 8GB of space.<\/li>\n<li><a id=\"post-46151-_heading=h.26in1rg\"><\/a> Log onto the Windows system and set the User Access Control (UAC) to <strong>Never notify<\/strong>.<\/li>\n<\/ol>\n<p style=\"padding-left: 40px\"><strong>Important:<\/strong> This is a temporary setting, and you must re-enable UAC after completing the installation later in this document.<\/p>\n<ol>\n<li style=\"list-style-type: none\">\n<ol type=\"a\">\n<li>From the Windows <strong>Start<\/strong> menu, browse to the <strong>User Access Control<\/strong> or <strong>UAC<\/strong>. The Windows Control Panel displays the link. Click this link to display the page.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" width=\"424\" height=\"190\" class=\"wp-image-46438\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-130.png\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-130.png 424w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-130-300x134.png 300w\" sizes=\"(max-width: 424px) 100vw, 424px\" \/><\/p>\n<p><em>Figure 3. <\/em><strong><em>Change User Account Control settings<\/em><\/strong><em> in Windows Control Panel<\/em><\/p>\n<p>The <strong>User Account Control Settings<\/strong> screen displays.<\/p>\n<p><img decoding=\"async\" class=\"wp-image-46439\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-131.png\" width=\"703\" height=\"399\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-131.png 849w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-131-300x170.png 300w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-131-768x436.png 768w\" sizes=\"(max-width: 703px) 100vw, 703px\" \/><\/p>\n<p><em>Figure 4. <\/em><strong><em>User Account Control Settings<\/em><\/strong><\/p>\n<ol>\n<li style=\"list-style-type: none\">\n<ol start=\"2\" type=\"a\">\n<li><a id=\"post-46151-_heading=h.lnxbz9\"><\/a>If the security setting is closer to the <strong>Always notify<\/strong> part of the scale, adjust this setting to the lowest position (i.e., <strong>Never notify<\/strong>) as shown in figure 4. The system prompts the user to confirm this setting.<\/li>\n<li>Accept the changes.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<ol start=\"5\">\n<li>If you previously installed Ephesoft Transact using a Windows service account and you want to use that same account after the upgrade, ensure you know that account&#8217;s credentials (username and password) before starting the upgrade procedure.<\/li>\n<\/ol>\n<p>You are now ready to obtain and launch the Install Wizard.<\/p>\n<hr \/>\n<h2><a id=\"obtain-and-launch\"><\/a>Obtain and Launch the Install Wizard Package<\/h2>\n<p>Perform these steps to download and launch the Ephesoft Transact Install Wizard:<\/p>\n<ol>\n<li>Refer to the <a href=\"https:\/\/ephesoft.com\/docs\/products\/transact\/download\/\">Downloads<\/a> page for information on how to obtain the Ephesoft Transact installer.<\/li>\n<li>Download the Ephesoft Transact 2020.1.04 Install Wizard as instructed by Ephesoft. This is a zipped file with the following filename: <strong>Ephesoft_Transact_2020.1.04_Windows.zip<\/strong><\/li>\n<li>Extract all contents of the zip file to a temporary location. To extract the file, right-click the file, and from the pop-up menu, click <strong>Extract All<\/strong>.<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"wp-image-46444\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-136.png\" width=\"233\" height=\"399\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-136.png 281w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-136-175x300.png 175w\" sizes=\"(max-width: 233px) 100vw, 233px\" \/><\/p>\n<p><em>Figure 9. Click <\/em><strong><em>Extract All<\/em><\/strong><\/p>\n<p><strong>Important:<\/strong> You must extract all elements of the installer package. The following figure illustrates the contents of the extracted installer package:<\/p>\n<p><em><img decoding=\"async\" width=\"710\" height=\"171\" class=\"wp-image-46445\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-137.png\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-137.png 710w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-137-300x72.png 300w\" sizes=\"(max-width: 710px) 100vw, 710px\" \/><\/em><\/p>\n<p><em>Figure 10. Installer Package Contents<\/em><\/p>\n<ol start=\"4\">\n<li><a id=\"post-46151-_heading=h.44sinio\"><\/a> If you are logged in as the Administrator, right-click <strong>Ephesoft_2020.1.04 <\/strong>and click <strong>Install.<\/strong> Otherwise, open the Windows Command Prompt as an Administrator. Navigate to the directory where you extracted the installer zip file, then execute the following command to download the Windows installer package:<\/li>\n<\/ol>\n<pre><a id=\"post-46151-_heading=h.h4264rwsftrl\"><\/a> msiexec.exe \/i Ephesoft_2020.1.04.msi<\/pre>\n<ol start=\"5\">\n<li>After you download the Windows installer package, the following screens display consecutively.<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"wp-image-46446\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-138.png\" width=\"413\" height=\"323\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-138.png 495w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-138-300x235.png 300w\" sizes=\"(max-width: 413px) 100vw, 413px\" \/><\/p>\n<p><em>Figure 11. Computing Space Requirements<\/em><\/p>\n<ol start=\"6\">\n<li>The <strong>Next<\/strong> button will be enabled if the installer determines there is enough disk space to install the software. You will need approximately 8GB of disk space for the upgrade. If you need to make space available for the upgrade, remove any files and apps that you no longer need.<\/li>\n<\/ol>\n<p><em><img decoding=\"async\" width=\"455\" height=\"356\" class=\"wp-image-46447\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-139.png\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-139.png 455w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-139-300x235.png 300w\" sizes=\"(max-width: 455px) 100vw, 455px\" \/><\/em><\/p>\n<p><em>Figure 12. The <\/em><strong><em>Ephesoft Transact 2020.1 Setup<\/em><\/strong><em> Screen<\/em><\/p>\n<ol start=\"7\">\n<li><a id=\"post-46151-_heading=h.2jxsxqh\"><\/a> Click <strong>Next<\/strong>. The <strong>End-User License Agreement<\/strong> displays.<\/li>\n<\/ol>\n<p><img decoding=\"async\" width=\"495\" height=\"387\" class=\"wp-image-46448\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-140.png\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-140.png 495w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-140-300x235.png 300w\" sizes=\"(max-width: 495px) 100vw, 495px\" \/><\/p>\n<p><em>Figure 13. End-User License Agreement<\/em><\/p>\n<ol start=\"8\">\n<li><a id=\"post-46151-_heading=h.z337ya\"><\/a> Read the end-user license agreement to be aware of any changes, select the check box to accept the terms, and click <strong>Next <\/strong>to continue.<\/li>\n<\/ol>\n<p><strong>Note: <\/strong>When upgrading and launching the installer for the first time, Windows may report the installer as <strong>Not Responding <\/strong>on the <strong>End User License Agreement <\/strong>screen. Do not cancel or kill the installation, the installer is performing upgrade checks and it will resume (~5 minutes).<\/p>\n<p>The <strong>Ephesoft Prerequisites Check<\/strong> displays.<\/p>\n<p><img decoding=\"async\" width=\"495\" height=\"387\" class=\"wp-image-46449\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-141.png\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-141.png 495w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-141-300x235.png 300w\" sizes=\"(max-width: 495px) 100vw, 495px\" \/><\/p>\n<p><em>Figure 15. Ephesoft Prerequisites Check <\/em><\/p>\n<p><strong>Note:<\/strong> The Install Wizard may take several minutes to perform these prerequisite checks. If prompted, it is not necessary to disable IPv6 nor is it necessary to preemptively disable IPv6 as installation will complete with IPv6 enabled. If a warning displays in the above screen, click <strong>Details<\/strong> for more information.<\/p>\n<p>The following is an example of this type of message:<\/p>\n<p>\u201cJAVA_HOME environment variable is already defined. This will get modified during Transact installation. If you do not want this to happen, please cancel the installation.\u201d<\/p>\n<ol start=\"9\">\n<li>Click <strong>Next<\/strong> when the prerequisites check is acceptable. Continue to <a href=\"#post-46151-_heading=h.3j2qqm3\">.NET Framework 4.5.2 Installation<\/a>.<\/li>\n<\/ol>\n<h3><a id=\"post-46151-_heading=h.3j2qqm3\"><\/a>.NET Framework 4.5.2 Installation<\/h3>\n<p>Ephesoft Transact performs a check to verify that the .NET Framework 4.5.2 is installed.<\/p>\n<p><img decoding=\"async\" width=\"495\" height=\"387\" class=\"wp-image-46450\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-142.png\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-142.png 495w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-142-300x235.png 300w\" sizes=\"(max-width: 495px) 100vw, 495px\" \/><\/p>\n<p><em>Figure 16. .NET Framework 4.5.2 Installation <\/em><\/p>\n<p>The following factors enable or disable the <strong>Next<\/strong> button:<\/p>\n<ul>\n<li>The <strong>Next <\/strong>button is enabled if the .NET Framework 4.5.2 is installed on the system.<\/li>\n<li>The <strong>Next <\/strong>button is disabled if the .NET Framework 4.5.2 is not installed on the system. A<strong> Download<\/strong> button will display. Follow these steps:<\/li>\n<\/ul>\n<p style=\"padding-left: 40px\">a. Click <strong>Download<\/strong> and go to the appropriate link.<br \/>\nb. Download and install the .NET 4.5.2 Framework. Once you have completed the installation of .NET 4.5.2 Framework, continue to step 12.<\/p>\n<ol start=\"10\">\n<li><a id=\"post-46151-_heading=h.1y810tw\"><\/a>Click <strong>Next<\/strong>. The Install Wizard performs a check of Microsoft<sup>\u00ae<\/sup> Visual C++ Redistributables.<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"wp-image-46451\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-143.png\" width=\"589\" height=\"459\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-143.png 772w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-143-300x234.png 300w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-143-768x599.png 768w\" sizes=\"(max-width: 589px) 100vw, 589px\" \/><\/p>\n<p><em>Figure 17. Ephesoft Prerequisites Installation <\/em><\/p>\n<p><a id=\"post-46151-_heading=h.4i7ojhp\"><\/a><strong>Note<\/strong>: The Install Wizard may display the following message: \u201cTransact prerequisites are being installed in the background.\u201d Allow time for the background configuration processes to complete. Continue to <strong>Define Service Credentials<\/strong>.<\/p>\n<h3><a id=\"post-46151-_heading=h.2xcytpi\"><\/a>Define Service Credentials<\/h3>\n<p>If you are running the Ephesoft Transact Server as a Windows service, the Install Wizard prompts you to choose which service account to use. It is recommended to use the same Windows account that was used to install your previous version of Ephesoft Transact. Ensure to choose the account that complies with your organization\u2019s security policy.<\/p>\n<ol start=\"11\">\n<li>In most cases, users select the <strong>Local System Account.<\/strong><\/li>\n<li>To use another existing account, select <strong>This Account.<\/strong><\/li>\n<\/ol>\n<p><img decoding=\"async\" width=\"495\" height=\"387\" class=\"wp-image-46452\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-144.png\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-144.png 495w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-144-300x235.png 300w\" sizes=\"(max-width: 495px) 100vw, 495px\" \/><\/p>\n<p><em>Figure 18. Service Credentials and Account Selection<\/em><\/p>\n<p><strong>Note<\/strong>: Use this option with a Windows service account that has access to the SharedFolders component, whether local or remote. Ephesoft recommends configuring SharedFolders on a network location for future growth and scalability. To proceed, enter the username and password for an account that has full access permissions to the network SharedFolders path.<\/p>\n<ol start=\"13\">\n<li>Click <strong>Next<\/strong>. The <strong>Ephesoft Upgrade Installation<\/strong> screen displays.<\/li>\n<\/ol>\n<p><img decoding=\"async\" width=\"495\" height=\"387\" class=\"wp-image-46453\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-145.png\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-145.png 495w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-145-300x235.png 300w\" sizes=\"(max-width: 495px) 100vw, 495px\" \/><\/p>\n<p><em>Figure 19. Ephesoft Upgrade Installation Dialog for Database Changes<\/em><\/p>\n<ol start=\"14\">\n<li>The following steps vary depending on a single or multi-server upgrade.<\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li>Check the <strong>Apply database changes<\/strong> check box if you are upgrading a single-server environment, or if you are upgrading the first server in a multi-server environment.<\/li>\n<li>Do not check the <strong>Apply database<\/strong> <strong>changes<\/strong> checkbox if you have already upgraded the first server in your multi-server installation and are now upgrading a subsequent server.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ol start=\"15\">\n<li>Click <strong>Next<\/strong>.<\/li>\n<\/ol>\n<p><strong>Note: <\/strong>The Install Wizard will check if you have enough disk space for the upgrade installation. If your server does not have enough space, the following message may display:<\/p>\n<p><img decoding=\"async\" width=\"362\" height=\"167\" class=\"wp-image-46454\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-146.png\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-146.png 362w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-146-300x138.png 300w\" sizes=\"(max-width: 362px) 100vw, 362px\" \/><\/p>\n<p><em>Figure 20. Disk Space Warning<\/em><\/p>\n<p>If you see this message, click <strong>Cancel<\/strong> to exit the Install Wizard. Clear the appropriate amount of disk space and restart the Install Wizard.<\/p>\n<p>The <strong>Database Backup <\/strong>screen displays.<\/p>\n<p><img decoding=\"async\" width=\"495\" height=\"387\" class=\"wp-image-46455\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-147.png\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-147.png 495w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-147-300x235.png 300w\" sizes=\"(max-width: 495px) 100vw, 495px\" \/><\/p>\n<p><em>Figure 21. Database Backup Screen<\/em><\/p>\n<ol start=\"16\">\n<li>Select the check box if you have backed up the database and click <strong>Next<\/strong>.<\/li>\n<\/ol>\n<p><strong>Note<\/strong>: This message displays if Ephesoft Transact files or folders are in use:<\/p>\n<p><img decoding=\"async\" width=\"348\" height=\"140\" class=\"wp-image-46456\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-148.png\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-148.png 348w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-148-300x121.png 300w\" sizes=\"(max-width: 348px) 100vw, 348px\" \/><\/p>\n<p><em>Figure 22. Setup Dialog to Close Open Files\/Folders<\/em><\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li>If you see this message, close any open files or folders in the Ephesoft Transact installation area, then click <strong>OK<\/strong> to return to the previous Install Wizard screen and click <strong>Next<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Note<\/strong>: This message displays if an issue occurred upon executing the database patch:<\/p>\n<p><img decoding=\"async\" width=\"494\" height=\"387\" class=\"wp-image-46457\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/a-screenshot-of-a-cell-phone-description-automati.png\" alt=\"A screenshot of a cell phone Description automatically generated\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/a-screenshot-of-a-cell-phone-description-automati.png 494w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/a-screenshot-of-a-cell-phone-description-automati-300x235.png 300w\" sizes=\"(max-width: 494px) 100vw, 494px\" \/><\/p>\n<p><em>Figure 23. Provide SA Password<\/em><\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li>If you don\u2019t receive any warnings, the installer is ready to perform the upgrade. Click <strong>Next<\/strong> to continue the upgrade.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Run and Finish the Install Wizard<\/h3>\n<p>The <strong>Ready to Install <\/strong>screen displays after you have completed the database backup.<\/p>\n<p><strong>Note<\/strong>: If needed, click <strong>Back<\/strong> to adjust your configurations in previous screens.<\/p>\n<ol start=\"17\">\n<li>Click <strong>Install<\/strong>.<\/li>\n<\/ol>\n<p><img decoding=\"async\" width=\"495\" height=\"387\" class=\"wp-image-46458\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-149.png\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-149.png 495w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-149-300x235.png 300w\" sizes=\"(max-width: 495px) 100vw, 495px\" \/><\/p>\n<p><em>Figure 24. <\/em><strong><em>Ready to Install <\/em><\/strong><em>Screen<\/em><\/p>\n<p>A <strong>Status<\/strong> bar displays the installation\u2019s progress.<\/p>\n<p><img decoding=\"async\" width=\"495\" height=\"387\" class=\"wp-image-46459\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-150.png\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-150.png 495w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-150-300x235.png 300w\" sizes=\"(max-width: 495px) 100vw, 495px\" \/><\/p>\n<p><em>Figure 25. Status Bar of the Install Wizard Progress<\/em><\/p>\n<p><strong>Note: <\/strong>This may take some time.<\/p>\n<p>Once the upgrade is completed, the <strong>Post-Installation Instructions<\/strong> screen displays.<\/p>\n<p><a href=\"https:\/\/ephesoft.com\/docs\/products\/transact\/install-and-upgrade\/transact-2020-1-02\/windows-upgrade-guide-2020-1-02\/image-2\/\"><img decoding=\"async\" class=\"alignnone wp-image-46518 size-full\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/image.png\" alt=\"\" width=\"512\" height=\"404\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/image.png 512w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/image-300x237.png 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/a><\/p>\n<p><em>Figure 26. <\/em><strong><em>Post-Installation Instructions<\/em><\/strong><em> and License Information<\/em><\/p>\n<ol start=\"18\">\n<li><a id=\"post-46151-_heading=h.3whwml4\"><\/a> Read the post-installation instructions and perform the necessary tasks, then click <strong>Next.<\/strong><\/li>\n<\/ol>\n<p><strong>Note<\/strong>: You will also need a new license if you want to purchase the ID Extraction Plugin.<\/p>\n<p>The following screen displays to confirm that the upgrade is complete.<\/p>\n<p><img decoding=\"async\" width=\"495\" height=\"387\" class=\"wp-image-46461\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-152.png\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-152.png 495w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-152-300x235.png 300w\" sizes=\"(max-width: 495px) 100vw, 495px\" \/><\/p>\n<p><em>Figure 27. <\/em><strong><em>Ephesoft Transact 2020.1 Setup is Complete <\/em><\/strong><em>Screen<\/em><\/p>\n<ol start=\"19\">\n<li>Select <strong>Restart my <\/strong>computer.<\/li>\n<\/ol>\n<p style=\"padding-left: 40px\"><strong>Important: <\/strong>A restart is required for Ephesoft Transact to function properly.<\/p>\n<ol start=\"20\">\n<li>Click <strong>Finish<\/strong>.<\/li>\n<li>When the upgrade installation is complete, re-enable User Access Control (UAC) on this server.<\/li>\n<\/ol>\n<p style=\"padding-left: 40px\"><strong>Important<\/strong>: This was a temporary setting required when running the Install Wizard in a previous task. This procedure re-activates UAC after installation.<\/p>\n<p style=\"padding-left: 40px\">a. <a id=\"post-46151-_heading=h.2bn6wsx\"><\/a>From the Windows <strong>Start<\/strong> menu, select the <strong>User Access Control<\/strong> settings. The Windows Control Panel displays a link. Click this link to display the page.<\/p>\n<p><img decoding=\"async\" class=\"wp-image-46462\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-153.png\" width=\"350\" height=\"157\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-153.png 424w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-153-300x134.png 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/><\/p>\n<p><em>Figure 28. <\/em><strong><em>Change User Account Control settings<\/em><\/strong><em> in Windows Control Panel<\/em><\/p>\n<p>The <strong>User Account Control Settings<\/strong> screen displays.<\/p>\n<p><img decoding=\"async\" class=\"wp-image-46463\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-154.png\" width=\"616\" height=\"350\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-154.png 849w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-154-300x170.png 300w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-154-768x436.png 768w\" sizes=\"(max-width: 616px) 100vw, 616px\" \/><\/p>\n<p><em>Figure 29. <\/em><strong><em>User Account Control Settings<\/em><\/strong><\/p>\n<p style=\"padding-left: 40px\">b. Adjust this setting to the desired position for normal operations. Your setting may differ from the illustration shown above. The system prompts you to confirm this setting. Accept the changes.<\/p>\n<p>This completes your upgrade. Continue to License and Launch Ephesoft Transact.<\/p>\n<hr \/>\n<h2><a id=\"license-and-launch\"><\/a>License and Launch Ephesoft Transact 2020.1.04<\/h2>\n<ol>\n<li><a id=\"post-46151-_heading=h.2p2csry\"><\/a> To complete the upgrade, refer to <a href=\"https:\/\/ephesoft.com\/docs\/install-and-upgrade\/system-requirements\/licensing\">Licensing Requirements<\/a>.<\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li>In the 2020.1.04 update, you will need a new license in all cases.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Important<\/strong>: Ephesoft recommends restarting the service after your license registry is updated.<\/p>\n<ol start=\"2\">\n<li>Compare the post-upgrade properties files against the pre-upgrade properties files. You must match the configuration settings of the post-upgrade property files to the pre-upgrade property files.<\/li>\n<\/ol>\n<p><strong>Note<\/strong>: Prior to installing the upgrade, the upgrade Install Wizard creates a backup folder to store the pre-upgrade configuration settings and components.<\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li>Use the <a href=\"https:\/\/winmerge.org\/?lang=en\">Winmerge<\/a> tool to compare and merge the pre-upgrade configurations into the post-upgrade configurations. Original configuration files are backed up on the same server. You can navigate to the Ephesoft Install Directory and find the backup folder of your previously installed version of Ephesoft Transact to get access to your old configuration files and settings. Properties, files settings, or components that are unique to each deployment can include the following:\n<ul>\n<li>Computer names<\/li>\n<li>Database paths<\/li>\n<li>HTTPS settings (as applicable)<\/li>\n<li>ImageMagick settings (as applicable)<\/li>\n<li>JavaAppServer settings<\/li>\n<li>Keystore location settings<\/li>\n<li>Registry settings<\/li>\n<li>Single Sign-On (SSO) configurations<\/li>\n<li>User connectivity settings for Active Directory, Apache Tomcat, or LDAP<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Refer to <a href=\"https:\/\/ephesoft.com\/docs\/what-are-the-folders-where-customer-specific-data-is-stored\/\">Folders where Customer-specific Data is Stored<\/a> for additional information.<\/p>\n<ol start=\"3\">\n<li>Start the Ephesoft Transact service from the Windows Services interface. This initiates the post-upgrade process.<\/li>\n<\/ol>\n<p><strong>Note<\/strong>: You may choose to change the <strong>Startup Type<\/strong> option to <strong>Automatic<\/strong> so that Ephesoft Transact will start automatically whenever the server reboots in the future.<\/p>\n<p><img decoding=\"async\" width=\"423\" height=\"473\" class=\"wp-image-46464\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/https-ephesoft-com-docs-wp-content-uploads-2019-1-19.png\" alt=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2019\/06\/word-image-29.png\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/https-ephesoft-com-docs-wp-content-uploads-2019-1-19.png 423w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/https-ephesoft-com-docs-wp-content-uploads-2019-1-19-268x300.png 268w\" sizes=\"(max-width: 423px) 100vw, 423px\" \/><\/p>\n<p><em>Figure 30. General tab for Ephesoft Transact Properties<\/em><\/p>\n<p><strong>Note<\/strong>: The first startup after the post-upgrade process performs updates to the database, batch classes, and other Ephesoft Transact elements.<\/p>\n<p><a id=\"post-46151-_heading=h.147n2zr\"><\/a> After starting the Ephesoft Transact service, you are ready to launch Ephesoft Transact. Follow the steps below:<\/p>\n<ol start=\"1\">\n<li><a id=\"post-46151-_heading=h.3o7alnk\"><\/a> Open a web browser<\/li>\n<li>Enter the following Ephesoft Transact URL: <strong>http:\/\/<em>&lt;server_name&gt;:<\/em>8080\/dcma\/home.html<\/strong><\/li>\n<\/ol>\n<p><strong>Note<\/strong>: Allow time for the background configuration processes to complete. The initial startup may require several minutes.<\/p>\n<p>The Ephesoft Transact 2020.1.04 home page displays.<\/p>\n<p><img decoding=\"async\" class=\"wp-image-46465\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/https-ephesoft-com-docs-wp-content-uploads-2019-1-20.png\" alt=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2019\/06\/word-image-30.png\" width=\"630\" height=\"398\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/https-ephesoft-com-docs-wp-content-uploads-2019-1-20.png 998w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/https-ephesoft-com-docs-wp-content-uploads-2019-1-20-300x189.png 300w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/https-ephesoft-com-docs-wp-content-uploads-2019-1-20-768x485.png 768w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/p>\n<p><em>Figure 31. Ephesoft Transact Home Screen<\/em><\/p>\n<ol start=\"3\">\n<li>Select <strong>Administrator<\/strong> or <strong>Operator<\/strong> to log in.<\/li>\n<li>Enter the username and password.<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"wp-image-46466\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-155.png\" width=\"388\" height=\"280\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-155.png 437w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2020\/07\/word-image-155-300x216.png 300w\" sizes=\"(max-width: 388px) 100vw, 388px\" \/><\/p>\n<p><em>Figure 32. Login Screen<\/em><\/p>\n<h2><a id=\"post-46151-_heading=h.23ckvvd\"><\/a>Conclusion<\/h2>\n<p>This completes the upgrade process.<\/p>\n","protected":false},"featured_media":0,"parent":48124,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.0 (Yoast SEO v22.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Windows Upgrade Guide 2020.1.04 | Ephesoft Docs<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Windows Upgrade Guide 2020.1.04\" \/>\n<meta property=\"og:description\" content=\"Introduction This document describes how to upgrade to Ephesoft Transact 2020.1.04 in the following environments: Environment types \u2014 single and [&hellip;]\" \/>\n<meta property=\"og:url\" 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