{"id":13057,"date":"2017-12-25T03:54:15","date_gmt":"2017-12-25T10:54:15","guid":{"rendered":"https:\/\/ephesoft.com\/docs\/?p=13057"},"modified":"2022-04-01T10:02:24","modified_gmt":"2022-04-01T17:02:24","slug":"advanced-web-scanner-error-batch-contains-all-non-supported-files","status":"publish","type":"post","link":"https:\/\/ephesoft.com\/docs\/advanced-web-scanner-error-batch-contains-all-non-supported-files\/","title":{"rendered":"Advanced Web Scanner: ERROR: Batch Contains All Non-Supported Files"},"content":{"rendered":"<h2>Issue<\/h2>\n<p>Files scanned by the Advanced Web Scanner do not get transferred to Ephesoft Transact.<\/p>\n<p><strong>Error Stack Trace:<\/strong><\/p>\n<pre>Caused by: com.ephesoft.dcma.core.exception.DCMAApplicationException: Batch Contains all Non-supported File. \r\nSo, Throwing BI3F9 into ERROR.\r\nat com.ephesoft.dcma.imp.FolderImporter.deleteInvalidOfficeFiles(FolderImporter.java:2209)\r\nat com.ephesoft.dcma.imp.service.ImportServiceImpl.importMultiPage(ImportServiceImpl.java:64)<\/pre>\n<h2><strong>Root Cause<\/strong><\/h2>\n<p>Certificates are not installed on the Web Scanner Client machine. As a result, the client machine is unable to communicate with the Ephesoft Server and files do not transfer. Since files do not get transferred, an empty batch instance folder gets created, which throws the &#8220;Batch contains all Non Supported files error&#8221; message.<\/p>\n<h2>Solution<\/h2>\n<p>Install valid certs on the Web Scanner client machine. Refer to Configuring the <a href=\"https:\/\/ephesoft.com\/docs\/products\/transact\/features-and-functions\/administrator\/import-ingestion\/advanced-web-scanner-service\/#configuring-the-advanced-web-scanner-over-https\">Advanced Web Scanner over HTTPS<\/a> for steps.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Issue Files scanned by the Advanced Web Scanner do not get transferred to Ephesoft Transact. Error Stack Trace: Caused by: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12368],"tags":[1198,946,1430,214],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.0 (Yoast SEO v22.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Advanced Web Scanner: ERROR: Batch Contains All Non-Supported Files | Ephesoft Docs<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Advanced Web Scanner: ERROR: Batch Contains All Non-Supported Files\" \/>\n<meta property=\"og:description\" content=\"Issue Files scanned by the Advanced Web Scanner do not get transferred to Ephesoft Transact. 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