{"id":15212,"date":"2018-04-26T06:34:42","date_gmt":"2018-04-26T13:34:42","guid":{"rendered":"https:\/\/ephesoft.com\/docs\/?p=15212"},"modified":"2022-04-01T09:58:22","modified_gmt":"2022-04-01T16:58:22","slug":"kb00021922-transact-4-5-batch-instance-lock-not-getting-released","status":"publish","type":"post","link":"https:\/\/ephesoft.com\/docs\/kb00021922-transact-4-5-batch-instance-lock-not-getting-released\/","title":{"rendered":"Batch Instances Staying Locked when Web Scanner is OFF"},"content":{"rendered":"<p><span style=\"color: #333333\"><strong>Applies to:<\/strong> Ephesoft Transact 4.5.0.0<\/span><br \/>\n<span style=\"color: #333333\"><strong>Resolved in:\u00a0<\/strong>Ephesoft Transact 4.5.0.1<\/span><\/p>\n<h2><span style=\"color: #333333\"><strong>Issue<\/strong><\/span><\/h2>\n<p><span style=\"color: #333333\">If you have upgraded from an earlier version to Ephesoft Transact 4.5.0.0 and your Web Service License is turned off, you may see an issue with batch instances in which closing the browser tab does not unlock the batch instances.<\/span><\/p>\n<h2><span style=\"color: #333333\">Workaround<\/span><\/h2>\n<p><span style=\"color: #333333\">Manually unlock the stuck batch instances by clicking\u00a0<strong>Unlock<\/strong>.<\/span><\/p>\n<h2><span style=\"color: #333333\">Solution<\/span><\/h2>\n<p><span style=\"color: #333333\">To resolve this issue, upgrade to Ephesoft Transact 4.5.0.1 or above.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Applies to: Ephesoft Transact 4.5.0.0 Resolved in:\u00a0Ephesoft Transact 4.5.0.1 Issue If you have upgraded from an earlier version to Ephesoft [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12382],"tags":[12384,229,1304,1430,12408],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.0 (Yoast SEO v22.1) - 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