{"id":2215,"date":"2014-10-23T17:35:31","date_gmt":"2014-10-24T00:35:31","guid":{"rendered":"https:\/\/ephesoft.com\/docs\/?p=2215"},"modified":"2021-01-05T14:02:01","modified_gmt":"2021-01-05T21:02:01","slug":"is-your-ephesoft-issue-a-file-permissions-issue","status":"publish","type":"post","link":"https:\/\/ephesoft.com\/docs\/is-your-ephesoft-issue-a-file-permissions-issue\/","title":{"rendered":"Is Your Ephesoft Issue A File Permissions Issue?"},"content":{"rendered":"<p><span style=\"color: #333333\">If you experience any of the following issues you may have a file permissions problem:<\/span><\/p>\n<ul>\n<li><span style=\"color: #333333\">Missing files<\/span><\/li>\n<li><span style=\"color: #333333\">Missing directories<\/span><\/li>\n<li><span style=\"color: #333333\">Failed Batch Class Copying<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #333333\">The quickest way to test if this is the root cause for any of your issues is to remove file permissions altogether for troubleshooting purposes and try to replicate the original issue you may have had. When you have confirmed that it is a file permissions issue, you can slowly re-secure your file permissions up to the point that is acceptable to your organization&#8217;s security and works with Ephesoft.<\/span><\/p>\n<h2><span style=\"color: #333333\">Ephesoft Directories to Investigate<\/span><\/h2>\n<ul>\n<li><span style=\"color: #333333\">[Ephesoft path] (ex: C:\\ephesoft) &#8211; Check local permissions<\/span><\/li>\n<li><span style=\"color: #333333\">[Sharedfolder path] (ex: \\\\networkshare\\Sharedfolders) &#8211; Check local and share permissions<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #333333\">You will need to check both local permissions and share permissions<\/span><\/p>\n<h3><span style=\"color: #333333\">Steps to Remove Local Permissions Security<\/span><\/h3>\n<ol>\n<li><span style=\"color: #333333\">Go into the Windows<strong> Advanced File Security<\/strong> properties for the\u00a0<strong>Ephesoft <\/strong>root folder\u00a0and set:<\/span>\n<ol type=\"a\">\n<li><span style=\"color: #333333\"><strong>Owner:<\/strong> Everyone<\/span><\/li>\n<li><span style=\"color: #333333\"><strong>Access:<\/strong> Full Control<\/span><\/li>\n<li><span style=\"color: #333333\">Select <strong>Replace all child object permission entries with inheritable permission entries from this object<\/strong>.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<figure id=\"attachment_2216\" aria-describedby=\"caption-attachment-2216\" style=\"width: 779px\" class=\"wp-caption alignnone\"><a style=\"color: #333333\" href=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2014\/10\/filepermissions.jpg\"><img decoding=\"async\" class=\"wp-image-2216 size-full\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2014\/10\/filepermissions.jpg\" alt=\"filepermissions\" width=\"779\" height=\"531\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2014\/10\/filepermissions.jpg 779w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2014\/10\/filepermissions-300x204.jpg 300w\" sizes=\"(max-width: 779px) 100vw, 779px\" \/><\/a><figcaption id=\"caption-attachment-2216\" class=\"wp-caption-text\"><\/span> <span style=\"color: #333333\"><em>Figure 1. Advanced Security Settings for Ephesoft<\/em><\/span><\/figcaption><\/figure>\n<ol start=\"2\">\n<li><span style=\"color: #333333\">In File Explorer, right-click the\u00a0<strong>Ephesoft\u00a0<\/strong>root folder and select\u00a0<strong>Properties<\/strong>.<\/span><\/li>\n<li><span style=\"color: #333333\">In the\u00a0<strong>Properties\u00a0<\/strong>dialog, open the\u00a0<strong>Security\u00a0<\/strong>tab.<\/span><\/li>\n<li><span style=\"color: #333333\">Under\u00a0<strong>Group or user names<\/strong>, select\u00a0<strong>Everyone<\/strong>.<\/span><\/li>\n<li><span style=\"color: #333333\">Confirm that\u00a0<strong>Full control\u00a0<\/strong>is allowed for\u00a0<strong>Everyone<\/strong>.<\/span><\/li>\n<\/ol>\n<figure id=\"attachment_2217\" aria-describedby=\"caption-attachment-2217\" style=\"width: 375px\" class=\"wp-caption alignnone\"><a style=\"color: #333333\" href=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2014\/10\/filepermissions2.jpg\"><img decoding=\"async\" class=\"wp-image-2217 size-full\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2014\/10\/filepermissions2.jpg\" alt=\"filepermissions2\" width=\"375\" height=\"489\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2014\/10\/filepermissions2.jpg 375w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2014\/10\/filepermissions2-230x300.jpg 230w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/><\/a><figcaption id=\"caption-attachment-2217\" class=\"wp-caption-text\"><\/span> <span style=\"color: #333333\"><em>Figure 2. Ephesoft Properties<\/em><\/span><\/figcaption><\/figure>\n<h3><span style=\"color: #333333\">Steps to Remove Share Permissions Security<\/span><\/h3>\n<ol>\n<li><span style=\"color: #333333\">Right-click the shared folder and click\u00a0<strong>Properties<\/strong>.<\/span><\/li>\n<li><span style=\"color: #333333\">Open the\u00a0<strong>Sharing\u00a0<\/strong>tab.<\/span><\/li>\n<li><span style=\"color: #333333\">Click\u00a0<strong>Advanced Sharing\u00a0<\/strong>&gt;\u00a0<strong>Permissions<\/strong>.<\/span><\/li>\n<li><span style=\"color: #333333\">Under\u00a0<strong>Group or user names<\/strong>, select\u00a0<strong>Everyone<\/strong>.<\/span><\/li>\n<li><span style=\"color: #333333\">Confirm that\u00a0<strong>Full Control\u00a0<\/strong>is allowed for\u00a0<strong>Everyone<\/strong>.<\/span><\/li>\n<\/ol>\n<figure id=\"attachment_2218\" aria-describedby=\"caption-attachment-2218\" style=\"width: 364px\" class=\"wp-caption alignnone\"><a style=\"color: #333333\" href=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2014\/10\/filepermissions3.jpg\"><img decoding=\"async\" class=\"wp-image-2218 size-full\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2014\/10\/filepermissions3.jpg\" alt=\"filepermissions3\" width=\"364\" height=\"440\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2014\/10\/filepermissions3.jpg 364w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2014\/10\/filepermissions3-248x300.jpg 248w\" sizes=\"(max-width: 364px) 100vw, 364px\" \/><\/a><figcaption id=\"caption-attachment-2218\" class=\"wp-caption-text\"><\/span> <span style=\"color: #333333\"><em>Figure 3. Permissions for SharedFolders<\/em><\/span><\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>If you experience any of the following issues you may have a file permissions problem: Missing files Missing directories Failed [&hellip;]<\/p>\n","protected":false},"author":54,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12392,1],"tags":[143,319,1430,318,317,58,320],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.0 (Yoast SEO v22.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Is Your Ephesoft Issue A File Permissions Issue? | Ephesoft Docs<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Is Your Ephesoft Issue A File Permissions Issue?\" \/>\n<meta property=\"og:description\" content=\"If you experience any of the following issues you may have a file permissions problem: Missing files Missing directories Failed [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ephesoft.com\/docs\/is-your-ephesoft-issue-a-file-permissions-issue\/\" \/>\n<meta property=\"og:site_name\" content=\"Ephesoft Docs\" \/>\n<meta property=\"article:published_time\" content=\"2014-10-24T00:35:31+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-01-05T21:02:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2014\/10\/filepermissions.jpg\" \/>\n<meta name=\"author\" content=\"lydiaxie\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"lydiaxie\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ephesoft.com\/docs\/is-your-ephesoft-issue-a-file-permissions-issue\/\",\"url\":\"https:\/\/ephesoft.com\/docs\/is-your-ephesoft-issue-a-file-permissions-issue\/\",\"name\":\"Is Your Ephesoft Issue A File Permissions Issue? 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