{"id":2647,"date":"2015-01-13T20:24:40","date_gmt":"2015-01-14T03:24:40","guid":{"rendered":"https:\/\/ephesoft.com\/docs\/?p=2647"},"modified":"2020-11-03T17:03:04","modified_gmt":"2020-11-04T00:03:04","slug":"kb0007731-move-imagemagick-temp-directory-batches-instances-stuck-in-running-no-drive-space","status":"publish","type":"post","link":"https:\/\/ephesoft.com\/docs\/kb0007731-move-imagemagick-temp-directory-batches-instances-stuck-in-running-no-drive-space\/","title":{"rendered":"KB0007731: Batches Instances Stuck in Running Due to Lack of Drive Space"},"content":{"rendered":"<p><span style=\"color: #333333\"><strong>Applies to<\/strong>: All versions of Ephesoft Transact<\/span><\/p>\n<h2><span style=\"color: #333333\"><a id=\"post-2647-_lwj49ij8aic3\" style=\"color: #333333\"><\/a>Issue<\/span><\/h2>\n<p><span style=\"color: #333333\">When processing large batch instances, the drive may run out of space and may cause ImageMagick processes to slow, lockup or fail.<\/span><\/p>\n<h2><span style=\"color: #333333\"><a id=\"post-2647-_4spfpxtbkuot\" style=\"color: #333333\"><\/a>Root Cause<\/span><\/h2>\n<p><span style=\"color: #333333\">By default, ImageMagick uses the Windows default temp located on the C drive (C:) as defined by Windows system environment variables.<\/span><\/p>\n<h2><span style=\"color: #333333\"><a id=\"post-2647-_mzeuajukwnn\" style=\"color: #333333\"><\/a>Solution<\/span><\/h2>\n<p><span style=\"color: #333333\">Move the ImageMagick temp directory. Refer to your scenario and follow the steps listed:<\/span><\/p>\n<ul>\n<li><a href=\"#post-2647-_mzukhmq9eq8g\">If running Ephesoft using JavaAppServer<\/a><\/li>\n<li><a href=\"#post-2647-_46g3d83as8p\">If running Ephesoft using EphesoftEnterprise service<\/a><\/li>\n<\/ul>\n<h3><a id=\"post-2647-_mzukhmq9eq8g\"><\/a><span style=\"color: #333333\">If running Ephesoft using JavaAppServer<\/span><\/h3>\n<ol>\n<li><span style=\"color: #333333\">Stop the Ephesoft server.<\/span><\/li>\n<li><span style=\"color: #333333\">Create a temp folder and set the same to MAGICK_TMPDIR.<\/span><\/li>\n<li><span style=\"color: #333333\">Open the <strong>startup.bat <\/strong>file located at [<em>Ephesoft_Directory<\/em>]\\JavaAppServer\\bin\\startup.bat.<\/span><\/li>\n<li><span style=\"color: #333333\">Add the MAGICK_TMPDIR environment variable as shown in the following screenshot:<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #333333\"><img decoding=\"async\" width=\"660\" height=\"440\" class=\"wp-image-46636\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2015\/01\/magicktemo1-1.jpeg\" alt=\"magicktemo1\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2015\/01\/magicktemo1-1.jpeg 660w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2015\/01\/magicktemo1-1-300x200.jpeg 300w\" sizes=\"(max-width: 660px) 100vw, 660px\" \/><\/span><\/p>\n<ol start=\"5\">\n<li><span style=\"color: #333333\">Save and close the <strong>startup.bat <\/strong>file.<\/span><\/li>\n<li><span style=\"color: #333333\">Restart the Ephesoft server and validate a rotation of images.<\/span><\/li>\n<\/ol>\n<h3><span style=\"color: #333333\"><a id=\"post-2647-_46g3d83as8p\" style=\"color: #333333\"><\/a>If running Ephesoft using EphesoftEnterprise service<\/span><\/h3>\n<ol>\n<li><span style=\"color: #333333\">Stop EphesoftEnterprise service.<\/span><\/li>\n<li><span style=\"color: #333333\">Set the MAGICK_TMPDIR environment variable as shown in the following screenshot:<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #333333\"><img decoding=\"async\" width=\"418\" height=\"456\" class=\"wp-image-46637\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2015\/01\/magicktemo2jpg-1.jpeg\" alt=\"magicktemo2jpg\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2015\/01\/magicktemo2jpg-1.jpeg 418w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2015\/01\/magicktemo2jpg-1-275x300.jpeg 275w\" sizes=\"(max-width: 418px) 100vw, 418px\" \/><\/span><\/p>\n<ol start=\"3\">\n<li><span style=\"color: #333333\">Click <strong>OK<\/strong>.<\/span><\/li>\n<li><span style=\"color: #333333\">Restart the <strong>EphesoftEnterprise <\/strong>service and validate a rotation of images.<\/span><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Applies to: All versions of Ephesoft Transact Issue When processing large batch instances, the drive may run out of space [&hellip;]<\/p>\n","protected":false},"author":54,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12382],"tags":[138,1430,387,386],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.0 (Yoast SEO v22.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>KB0007731: Batches Instances Stuck in Running Due to Lack of Drive Space | Ephesoft Docs<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"KB0007731: Batches Instances Stuck in Running Due to Lack of Drive Space\" \/>\n<meta property=\"og:description\" content=\"Applies to: All versions of Ephesoft Transact Issue When processing large batch instances, the drive may run out of space [&hellip;]\" \/>\n<meta property=\"og:url\" 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