{"id":35536,"date":"2019-11-12T15:28:18","date_gmt":"2019-11-12T22:28:18","guid":{"rendered":"https:\/\/ephesoft.com\/docs\/?p=35536"},"modified":"2022-02-28T08:44:03","modified_gmt":"2022-02-28T15:44:03","slug":"kb00007543-batch-instance-stuck-at-export-cleanup-stage","status":"publish","type":"post","link":"https:\/\/ephesoft.com\/docs\/kb00007543-batch-instance-stuck-at-export-cleanup-stage\/","title":{"rendered":"Batch Instance Stuck at Export Cleanup Stage"},"content":{"rendered":"

Issue:<\/strong><\/p>\n

In Ephesoft Transact 2019.2, when customizing an export script to export all the metadata into a .csv file, the batch instance is stuck at the export\u2019s cleanup stage. The following error displays: com.ephesoft.dcma.core.exception.ScriptNotFoundException: Failed to load DynaCode class [Ephesoft installed path]:\\Ephesoft\\SharedFolders\\BC70\\scripts\\ScriptExport.java<\/strong><\/p>\n

This error occurs when the user is using a legacy version of POI jar file.<\/p>\n

Solution:<\/strong><\/p>\n

    \n
  1. Download the following latest POI file<\/a>.<\/li>\n
  2. Unzip the zip file.<\/li>\n
  3. Copy the poi-4.1.1.jar<\/strong> and commons-math3-3.6.1.jar<\/strong> files into the lib<\/strong> folder.<\/li>\n
  4. If you do not have any customized built-in packages defined in the export script, skip this step and proceed to step 5.\n
      \n
    1. Open the export script with Eclipse, a third-party application.<\/li>\n
    2. Temporarily comment out any customized built-in package to eliminate customized script issues.<\/li>\n<\/ol>\n<\/li>\n
    3. Navigate to <Ephesoft installed path>:\\Ephesoft\\JavaAppServer\\temp directory.<\/strong><\/li>\n
    4. Empty this folder.<\/li>\n<\/ol>\n

      Note:<\/strong> Skip this step if a pop-up window displays with a message that the file is being used by Ephesoft Transact.<\/p>\n

        \n
      1. Restart Ephesoft Transact services.<\/li>\n
      2. Restart the problematic batch instance from the Batch Instance Management screen.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

        Issue: In Ephesoft Transact 2019.2, when customizing an export script to export all the metadata into a .csv file, the […]<\/p>\n","protected":false},"author":54,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12382],"tags":[1430],"yoast_head":"\nBatch Instance Stuck at Export Cleanup Stage | Ephesoft Docs<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Batch Instance Stuck at Export Cleanup Stage\" \/>\n<meta property=\"og:description\" content=\"Issue: In Ephesoft Transact 2019.2, when customizing an export script to export all the metadata into a .csv file, the […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ephesoft.com\/docs\/kb00007543-batch-instance-stuck-at-export-cleanup-stage\/\" \/>\n<meta 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