{"id":48353,"date":"2021-03-30T13:25:29","date_gmt":"2021-03-30T20:25:29","guid":{"rendered":"https:\/\/ephesoft.com\/docs\/?p=48353"},"modified":"2021-03-30T13:25:29","modified_gmt":"2021-03-30T20:25:29","slug":"error-invalid-ephesoft-license-occurs-when-upgrading-core-capacity","status":"publish","type":"post","link":"https:\/\/ephesoft.com\/docs\/error-invalid-ephesoft-license-occurs-when-upgrading-core-capacity\/","title":{"rendered":"Error &#8220;Invalid Ephesoft License&#8221; Occurs When Upgrading Core Capacity"},"content":{"rendered":"<p><span style=\"color: #333333\"><strong>Applies to:<\/strong> Ephesoft Transact 2020.1 and above<\/span><\/p>\n<h2><span style=\"color: #333333\"><a id=\"post-48353-_n05lysweei3b\" style=\"color: #333333\"><\/a>Issue<\/span><\/h2>\n<p><span style=\"color: #333333\">When upgrading the number of cores for servers in a multi-server environment, Transact should prevent user login if the environmental core capacity exceeds that specified in the license. Instead, batches assigned to that server go into error with the message &#8220;Invalid Ephesoft license&#8221;.<\/span><\/p>\n<p><img decoding=\"async\" width=\"1477\" height=\"673\" class=\"wp-image-48354\" src=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2021\/03\/word-image-116.png\" srcset=\"https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2021\/03\/word-image-116.png 1477w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2021\/03\/word-image-116-300x137.png 300w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2021\/03\/word-image-116-1024x467.png 1024w, https:\/\/ephesoft.com\/docs\/wp-content\/uploads\/2021\/03\/word-image-116-768x350.png 768w\" sizes=\"(max-width: 1477px) 100vw, 1477px\" \/><\/p>\n<p><span style=\"color: #333333\"><em>Figure 1. Invalid Ephesoft License Error<\/em><\/span><\/p>\n<h2><span style=\"color: #333333\"><a id=\"post-48353-_1jtougactvn\" style=\"color: #333333\"><\/a>Workaround<\/span><\/h2>\n<p><span style=\"color: #333333\">To prevent this issue, expand your environment to match your license count, or increase your license count to match your environment. You can submit a new license request from the<\/span> <a href=\"https:\/\/ephesoft.force.com\/s\/licenses\">Customer Support Portal<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Applies to: Ephesoft Transact 2020.1 and above Issue When upgrading the number of cores for servers in a multi-server environment, [&hellip;]<\/p>\n","protected":false},"author":62,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12392],"tags":[1430],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.0 (Yoast SEO v22.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Error &quot;Invalid Ephesoft License&quot; Occurs When Upgrading Core Capacity | Ephesoft Docs<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Error &quot;Invalid Ephesoft License&quot; 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