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Ephesoft’s executive team consists of experienced, innovative and customer-focused leaders who are passionate about automation and productivity.
Sumita Mavros is the Senior Vice President of Customer Experience at Ephesoft where she leads the Customer Success, Customer Support, Professional Services, and Education/Documentation teams. Sumita brings over 19 years of high-impact customer operations and product leadership in Fortune 500 businesses and early stage startups within the Software, Electronics, Medical, Telecom, Education and Home Building industries. Sumita has a track record of strategizing and executing operational initiatives to improve customer experience and internal efficiencies. She leads Ephesoft’s CX organization with analytical rigor and a vision for her team to “fall in love with their customers.”
During her tenure at Time Warner Cable, Sumita led customer operations teams with noteworthy improvements, such as major reductions in churn and increased customer satisfaction by implementing AI-based technologies and targeted CX playbooks. She also built high-achieving CX teams from the ground-up at Sunstreet, the solar wing of Lennar. As Co-Founder of SaaS startup Lango and Founder of online learning academy TutorSquad, Sumita has an entrepreneurial passion for driving industry disruption and challenging the status quo to achieve growth. Her career began in Product Management at Canon where she cultivated teams to reach product-market fit for various Healthcare Devices and MFPs. Sumita has a Bachelor’s degree in Computer Science from MIT with an MBA from MIT Sloan.
Stephen Boals develops new strategies, opportunities and promotes Ephesoft. His experience in digital transformation and content management spans 15 years, where he has managed transformation projects for Microsoft, Freeport McMoRan and other Fortune 1000 companies, as well as the States of California and Louisiana. His broad background includes “Big 4” consulting with Ernst & Young, IT and security management, running an award-winning solutions group and various positions in sales management. He is a proud veteran and served as a Naval Flight Officer for 8.5 years.
Stephen graduated from the US Naval Academy with a BS in Ocean Engineering and holds an MBA from National University.
Stephen Lee runs Ephesoft’s sales organization in the Asia Pacific region. He has over 10 years’ experience managing enterprise clients, resellers and distributors across multiple industries, including banking, insurance, shipping, logistics and media, among others. He also has a wealth of knowledge consulting organizations around process optimization and how best to utilize technology solutions and wrap it around their unique business requirements specifically related to intelligent document capture and workflow solutions both on-premises and in the cloud. Stephen also has a background in the cyber security and marketing event technology spaces. Stephen is born and raised in Sydney, Australia and started his career there before moving to Singapore in 2010 where he has remained ever since. He earned his Bachelor of Business degree from the University of Technology Sydney (UTS) with a major in marketing.
Denise Bader is Senior Vice President of Sales of the Americas at Ephesoft and has direct responsibility for sales, sales engineering, sales operations and customer success in the region. She has spent most of her professional career in technology sales, dedicated to helping customers and employees reach new heights.
Denise is passionate about solving customer problems, building successful practices with partners and helping her team reach personal goals. She joins us from Teletrac Navman where, as VP Sales, she delivered an unprecedented amount of value, helping customers navigate the turbulent waters of new regulations, developing data-driven insights and simplifying operations. Previously, she spent 17 years at Quest Software, helping the company move from 100 employees as a Pre-IPO, to a publicly traded company, to a subsidiary of Dell. Over the years, Denise escalated through the organization to run over half the US sales team as well as the Latin American entities while maintaining a vigilant eye on continuous customer experience and satisfaction. Denise won many prestigious accolades and was a two-time recipient of the Michael Dell Award.
Denise received her education at the University of California, Los Angeles, with a bachelor’s degree in Political Science and an Emphasis in International Relations. She lives in Southern Orange County with her two high-school-age sons and Buddy, the dog at the center of the family.
Automation Anywhere is the leader in Robotic Process Automation (RPA), the platform on which the world’s leading organizations build world-class Intelligent Digital Workforces. Automation Anywhere’s enterprise-grade platform uses software bots that work side by side with people to do much of the repetitive work in many industries. It combines sophisticated RPA, cognitive and embedded analytic technologies. More than 2,800 customer entities and 1,600 enterprise brands use this AI-enabled solution to manage and scale business processes faster, with near-zero error rates, while dramatically reducing operational costs. Automation Anywhere provides automation technology to leading financial services, insurance, healthcare, technology, manufacturing, telecom and logistics companies globally.
For additional information, visit www.automationanywhere.com.
Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world’s largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. Quest will use Ephesoft’s smart document capture capabilities through Quanum Enterprise Content Solutions, for seamless user access to quickly find documents, image files and other content across various systems used by a hospital or other large-scale health organizations.
Quest Diagnostics Web Site
Quest Quanum Web Site
Quest Quanum Login
Doug Lee is responsible for leading revenue generating field operations worldwide. He is focused on accelerating the company’s next phase of growth and shareholder value. Doug is a customer-centric leader and will oversee Ephesoft’s efforts to become the market leader in the Content Driven Productivity space.
Doug brings over 20 years of senior sales leadership experience to the position, having led a variety of early stage VC funded companies and large corporations such as Computer Associates and Quest Software, through various stages of growth. He also served as an Operating Partner at Toba Capital and has a passion and reputation for building high performing teams that deliver exceptional results and customer value.
Doug has a B.S. in Marketing, from the University of Utah.
Heather Dilley oversees all facets of human capital related activities at Ephesoft, including employee relations, recruiting, benefits and compensation. She has over 20 years of diversified human resource experience, with her most recent experience serving as the Director of Human Resources at Conexant where she saw them through a successful sale to Synaptics. Prior to that, Heather was Vice President of Human Resources at both Local Corporation, an online search engine, and Greenwave Systems. She has also served in senior human resource roles at a number of technology and online companies including Paciolan, Rainbow Technologies, Canon, New Horizons Computer Learning Centers and HNC Software Insurance Solutions. Heather holds a master’s degree in Human Resource Management and a B.A. in Sociology from Chapman University, Orange.
Lynn Tanattanawin is the Head of Corporate Strategy and is responsible for the strategic direction of Ephesoft, including target market segments, funding, M&A, IP strategy and other corporate growth initiatives. She travels frequently to learn about the industry and new technologies, anticipating trends and providing guidance on how to take advantage of market shifts. With a background in corporate development and scaling companies, Lynn sets high standards for operational rigor and execution. Her influence spans across the organization with her hands in every department, making sure the team runs in lockstep towards company goals.
Lynn hails from a global background, attending different international schools as her family moved from Chicago to Israel, Egypt, South Africa, Pakistan and Thailand. She ultimately returned to the United States and received her degree from Purdue University.
Kevin Harbauer is the Chief Technology Officer at Ephesoft and brings 20 years of diverse software development, management, operations and implementation experience. He has proven success building and leading high-performing product development and IT organizations. Similarly, he has helped organizations adopt innovative technologies and practices, including DevOps, Continuous Delivery, Software-as-a-Service, cloud-based, cybersecurity initiatives and data-driven operations.
Previously, as the CTO and CISO for Healthwise, he delivered measurable growth and advanced Healthwise’s mission by aligning product and technology strategies with the company’s corporate vision. In addition, he provided thought leadership around the development, presentation and implementation of the Healthcare interoperability standards and was an early adopter of cloud-based infrastructure in the healthcare sector. Prior to his time at Healthwise, Kevin was Director of QNXT development at QCSI and TriZetto, where he led a large development organization and was responsible for delivering industry-leading products to the health care payer market. Kevin achieved a BS in Computer and Information Science at the University of Maryland College Park, a MBA from University of Phoenix and completed an executive education program from the Sloan School of Management at MIT.
Ike Kavas is the founder and CEO, with 20 years of document capture, document management, workflow and systems engineer experience. His focus is to guide, innovate and expand the company’s mission of turning the world’s unstructured content into actionable data.
His previous role was Chief Technology Officer at Ephesoft and he holds a patent on supervised machine learning for document classification and extraction. He achieved the CDIA+ certification and has been involved with hundreds of projects using products from EMC-Captiva, Kofax, Readsoft, TIS, OpenText, Microsoft and Xerox.
He is a serial entrepreneur with three ventures and successful exits. He has not only the technical background by implementing several multi-million dollar projects for Fortune 100 companies but also has solid sales/business experience as he has achieved repeated financial and operational goals in his career.
Ike earned his BS degree in Electrical and Electronics Engineering and studied Computer Architecture at Anatolia University.
OPEX is a recognized global technology leader in document imaging, high-speed mailroom automation and material handling. Since 1973, OPEX systems have provided performance-enhancing workflow solutions and cost effective results to thousands of organizations worldwide. OPEX systems are installed in financial services, healthcare, government, nonprofit, utility, service bureau, insurance, telecommunications, and university/educational marketplaces around the world.
Following University James made use of his degree in Economics to start a successful career in banking, insurance and management consultancy. After a few years he realised he needed a more dynamic vocation and joined his friend from college in an IT distribution business as part of a new
sales team armed only with a phone and a prospect list of potential partners. Finding quick success and an affinity for sales James was soon building and managing sales teams, over the years for both major vendors and smaller start-ups. James has built and led EMEA sales teams across a number of IT sectors including storage and virtualisation, email archiving, security and predominantly document and workflow and process automation solutions, where his early consultancy career offers useful insight process improvement and workflow optimisation. James lives in the UK with his wife and four children enjoying the Yorkshire Dales for hiking and outdoor pursuits.
Naren Goel is responsible for leading the global finance organization for Ephesoft. He is focused on driving the company’s next phase of growth including international expansion in a metrics driven, structured and fiscally responsible manner as Ephesoft continues to lead worldwide adoption of supervised machine learning document capture and analytics. Naren is operationally-driven finance leader and will oversee multiple departments, business processes and systems.
He brings nearly 20 years of senior finance leadership experience to the position, having led a broad range of startups to large corporations such as VMWare through various stages of growth. Goel has a strong background as a financial executive for a number of enterprise software and cloud computing organizations, including an understanding of Software-as-a-Service-model. He has also earned an ACMA (Chartered Management Accountant) designation in the U.K.
OCR Solutions provides software imaging applications that utilize OCR (optical character recognition), Artificial Intelligence and Machine Learning. OCR focuses on ID reading systems that capture the front of an ID, Passport and even credit cards and turns it into actionable electronic data.
Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. Its parent company, Canon Inc. (NYSE:CAJ), a top patent holder of technology, ranked fourth overall in the U.S. in 2010†, with global revenues of more than US $45 billion and is listed as number five in the computer industry on Fortune Magazine’s World’s Most Admired Companies 2011 list. Canon U.S.A. is committed to the highest levels of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. At Canon, we care because caring is essential to living together in harmony. Founded upon a corporate philosophy of Kyosei – “all people, regardless of race, religion or culture, harmoniously living and working together into the future” – Canon U.S.A. supports a number of social, youth, educational and other programs, including environmental and recycling initiatives.
Fujitsu Computer Products of America, Inc. (FCPA) is an established leader in the document imaging market, featuring state-of-the-art scanning solutions in the workgroup, departmental, and production-level scanner categories. Fujitsu scanners deliver speed, image quality, and great paper handling, along with easy integration and compatibility with over 200 document imaging applications.
Providing complete portfolio of business technology services, computing platforms, and industry solutions. Full suite of onshore, near shore and offshore system integration, outsourcing, and datacenter services covering applications, operations, infrastructure, customer service, and multi-vendor lifecycle services.
K2 is a leading provider of business application platforms and solutions that empower people to build and run business apps, from the very simple to the highly complex, limited only by their imagination. The low code platform allows users to create customized business applications – using workflows and forms –that stretch across roles, departments, and data sources. Understanding the importance of getting the right information to the right people at the right time, K2 allows business users to make smarter, data-driven decisions, fast. In this fast-paced environment, workforces can stay focused on building and growing the business, instead of managing processes.
With its products used across the Fortune 500 and mid-market, K2 currently has more than 1.5 million users in more than 80 countries.
Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the Workplace of the Future™ (www.reshapework.com). With our comprehensive portfolio, we deliver solutions to leverage mobility, cloud services, and optimize business processes with workflow automation. Our All Covered IT Services division offers a range of IT strategy, support, and network security solutions across all verticals. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for nine consecutive years and is proud to be ranked on the Forbes 2016 America’s Best Employers list. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for five years in a row. We partner with our customers to give shape to ideas and work to bring value to our society.
Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for the last fifty years. TCS offers a consulting-led, Cognitive powered, integrated portfolio of IT, Business & Technology Services, and engineering. This is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development.
A part of the Tata group, India’s largest multinational business group, TCS has over 417,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $19.09 billion for year ended March 31, 2018 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS’ proactive stance on climate change and award winning work with communities across the world have earned it a place in leading sustainability indices such as the Dow Jones Sustainability Index (DJSI), MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit us at www.tcs.com.
