KB Articles

KB Article # 10052

Topic/Category: Uninstallation

Ephesoft Version: 3x+  , 4x+

Issue: How to Perform a Complete Uninstallation of Ephesoft

 

Solution:

  1. Go to Control Panel -> Programs and Features -> Select Ephesoft and choose Uninstall. Wait for completion.
    – If permission problem, do a search for “Uninstall Ephesoft” in start menu and Run as administrator.
  2. If you are still unable to uninstall using above steps then try running the Microsoft program to Uninstall Ephesoft . Download Link
  3. Delete License information from windows registry – HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Prefs
  4. Delete Ephesoft temp install information from windows registry, if exists – HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Temp\Ephesoft
  5. Delete Ephesoft database and Report Database and Report_Archive(if exists) database.
  6. Delete remaining backup of contents on drives:
    – [drive]\Ephesoft
    – [drive]Sharedfolders

 

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