Transact Generic Hotfixes are readily available minor releases that fix Transact bugs across all versions for all customers. The Ephesoft Engineering team aims to release Generic Hotfix Packs 4-6 weeks after a customer issue becomes a candidate for a generic hotfix. Customers will be able to download the Generic Hotfix Packs via the Customer Support Portal. Brief release notes for each hotfix are available under the tabbed sections below.
Hotfix Installation
Before installing any hotfix, thoroughly read the ReadMe.txt file contained in every hotfix pack. Make sure to follow the instructions in the ReadMe.txt file during the installation process. If you have difficulty installing hotfixes, please contact Ephesoft Technical Support through the Customer Support Portal.
Some hotfixes require database or SQL script changes. If so, then there will be two .zip files that you will need to download and install. One .zip file will contain content such as .jar files or third-party tools. The second .zip file will contain content needed for database or SQL script changes. The order in which you install the two .zip files does not matter. For example, if you have Hotfix-2022.1.00.002-Windows.zip and Hotfix-2022.1.00.002-common-Windows.zip, you can install them in any order.
Some hotfixes will also require you to install other hotfix packs in a sequential order first. For example, Hotfix-2020.1.03.004-Windows.zip would require 2020.1.03.001, 2020.1.03.002 and 2020.1.003. If this is the case, then you will see the instructions in the ReadMe.txt file telling you which hotfixes you need to install first. You do not need to install other hotfix packs in a sequential order first to resolve the Chromium 107 security update that blocks the Ephesoft Web Scanner Service from communicating with the Transact server.
Transact Hotfixes
Transact Version 2022.1.00
Hotfix Release Version
Salesforce ID
Category
Description
Resolved in Major Release
.001
00034088
Email Import
Emails with attachments did not import correctly when Transact was configured with OAuth or Exchange.
2022.1.01
.001
NA
Data Replication
Added support for data replication with change data capture (CDC) in MSSQL.
2022.1.01
.001
NA
Batch Instance
Enabled the Quick Save function to save a batch instance during validation without triggering the Validation Script in the VALIDATE_DOCUMENT plugin.
This issue is with the document types that only have hidden values. These values are used for reporting like the reviewer, import date, etc. When the user goes to the Validation screen and tries to validate such a document, it will never allow you to get out of validation.
2020.1.05
.001
00028402
Batch Instance Handling
A batch instance keeps running in the Review status for an encrypted batch class for 20 minutes before showing any error. Note: The batch class is encrypted with CHE (Cloud Hyper Extender) configuration.
2020.1.05
.001
00028667
Web Scanner
New batch jobs uploaded from scanners are getting stuck in Created status and not moving to New or Running state.
2020.1.05
.002
00016648
Email Configuration
The Transact Production environment with LibreOffice 6.1 engine failed to ingest specific email attachment contains .htm format. Example: attach0000002.htm When it failed to convert the .htm file extension by LibreOffice 6.1 engine, it caused the Ephesoft services to stop and required restarting services.
2020.1.05
.002
NA
Batch Instance Handling
Batch instances are getting stuck in Running state for a long duration (more than 20 minutes) if an unknown Document Type is not mapped.
2020.1.05
.003
NA
Vulnerabilities
A critical vulnerability was discovered in Apache Log4j, an open-source Java package used to enable logging in many popular applications. This vulnerability can be exploited to allow remote code execution on servers. It affects several applications, including Ephesoft Transact.
2020.1.05
.003
NA
Reporting
Information in Throughput Reports does not match the pages_per_date table in the report database.
2020.1.05
Transact Version 2020.1.04
Hotfix Release Version
Salesforce ID
Category
Description
Resolved in Major Release
.001
00023676
Web Scanner
Updated the Web Scanner browser certificate to prevent it from expiring. Note: After installing this hotfix, you will need to import the certificate in your browser. Complete the steps in the Web Scanner | Configuring the Advanced Web Scanner over HTTPS article.
2020.1.06
.002
0023377
ImageMagick
Upgraded ImageMagick from 7.0.8-64 to version 7.0.11-7 and added missing EXE files which resolved a security vulnerability.
2020.1.06
.002
00024786
FuzzyDB
FuzzyDB window does not retain expanded size after closing and reopening the window.
2020.1.06
.002
00026913
ICR Checkbox Detection
Some Transact users were unable to process/extract documents in the KV(check box) screen and received the following error message: Unable to perform KV extraction, please see logs
2020.1.06
.003
NA
Image Processing
PDF to TIFF conversion creates large TIFF images.
2020.1.04
.003
00025268
Reports
Reports were not working when there was duplicate data in a table.
2020.1.04
.003
00025806
00025751
Validation
The hidden tab showed on the validation screen and prevented “validate” from functioning correctly.
2020.1.06
.004
00027470
Email Import
Transact stopped importing emails over IMAP due to connection errors.
2020.1.06
Transact Version 2020.1.03
Hotfix Release Version
Salesforce ID
Category
Description
Resolved in Major Release
.001
00023676
Web Scanner
Updated the Web Scanner browser certificate to prevent it from expiring. Note: After installing this hotfix, you will need to import the certificate in your browser. Complete the steps in the Web Scanner | Configuring the Advanced Web Scanner over HTTPS article.
2020.1.06
.002
00023377
ImageMagick
Upgraded ImageMagick from 7.0.8-64 to version 7.0.11-7 and added missing EXE files which resolved a security vulnerability.
2020.1.06
.002
00024516
Web Services
When creating custom document types using the /rest/batchClass/copyDocumentType API, the key-value extraction rule coordinate had multiple parameters missing, which caused extraction to not work properly.
2020.1.06
.002
00024715
RecoStar
Unprocessable Entity error appears when processing TIFFs using the createHOCRforBatchClass API.
2020.1.06
.002
00025448
Reports
Reporting cleanup queries did not function properly after upgrading Transact from 2019.1 to 2020.1.03 due to duplicate entries related to Batch Processing, which caused migration scripts to fail.
2020.1.06
.002
00024136
Fuzzy DB
Improved Fuzzy DB learning performance.
2020.1.06
.002
00024145
Email Import
Emails from users did not display special characters like “§” or umlauts, like “ü” or “ä.”
2020.1.06
.003
00025460
Reporting
Dashboard reports do not update and there are a large amount of unique constraint errors appear.
2020.1.05
.003
00027087
Validation
Hidden tabs will appear in the Validate screen and block document Validation.
2020.1.05
.003
00025740
ImageMagick
Added missing ImageMagick executables to resolve security vulnerabilities.
2020.1.05
.004
00028133
Batch Instance Handling
Transact hangs due to unresponsive PathLock service. When unlocking a batch, the request would timeout with the following error: Unable to unlock paths of host.
2020.1.03
Transact Version 2020.1.02
Hotfix Release Version
Salesforce ID
Category
Description
Resolved in Major Release
.001
00023676
Web Scanner
Updated the Web Scanner browser certificate to prevent it from expiring. Note: After installing this hotfix, you will need to import the certificate in your browser. Complete the steps in the Web Scanner | Configuring the Advanced Web Scanner over HTTPS article.
2020.1.06
.002
00023377
ImageMagick
Upgraded ImageMagick from 7.0.8-64 to version 7.0.11-7 and added missing EXE files which resolved a security vulnerability.
2020.1.06
.002
00016880 00025806 00018710
Validation
Batch instances would not proceed past validation when they contained a document type with a single index field marked as Hidden.
2020.1.06
.002
00020606
Regex Pool
In the Regex Pool of a batch class, Transact did not properly display some rows in the regex panel.
2022.1.00
.003
NA
Email Import
Email import stopped processing email attachments due to a connection error.
2022.1.00
.003
00020636
Single Sign-On
When multiple users attempted to sign in via SSO, duplicate entries in the security_user table caused the login attempts to fail.
2022.1.00
.003
00026733
Fuzzy DB
Transact no longer retained custom size settings in the Fuzzy DB Fuzzy Search Results window after upgrading.
2020.1.06
.004
NA
Email Import
Email import stopped processing email attachments due to a connection error.
2022.1.00
.005
00028732
Reporting
Dashboard reports failed to update due to duplicate entries in the database with the error message: Violation of Unique Key Constraint.
Upgraded ImageMagick from 7.0.8-64 to version 7.0.11-7 and added missing EXE files which resolved a security vulnerability.
2020.1.06
.001
00022412
Batch Instance Management
When a batch class was encrypted, Expedite Export failed with the error message Key Store file does not exist.
2020.1.06
.002
00023676
Web Scanner
Updated the Web Scanner browser certificate to prevent it from expiring. Note: After installing this hotfix, you will need to import the certificate in your browser. Complete the steps in the Web Scanner: Configuring the Advanced Web Scanner over HTTPS article.
2020.1.06
.003
00018293
File Import
When a .jpg file was converted into a .tif file via GraphicMagick, the batch instance raised the following error: Exception in import. Folder Invalid Folder name =
2020.1.06
.003
00020419 00023685
Reports
When some Throughput Reports were exported to Excel, the batch times displayed incorrectly.
2020.1.06
.003
00022412
Batch Instance Management
When a batch class was encrypted, Expedite Export failed with the error message Key Store file does not exist.
2020.1.06
.003
00026117
Email Import
When importing email file attachments with special characters (\/:*?|) in the file names, Transact would ignore those attachments without triggering a batch instance error.
2020.1.06
.004
NA
Reporting
Dashboard reports failed to update due to duplicate entries in the database with the error message: Violation of Unique Key Constraint.
2020.1.00
.004
00025326
Batch Instance Handling
The pickup service stopped processing batch instances because it was fetching documents too early without letting the “copy files” operation complete. Restarting Transact resolved the issue.
2020.1.00
.005
NA
Web Scanner
Batch instances imported via the web scanner were stuck in the Created status. This was caused by the web scanner incorrectly duplicating batch instances in the same folder.
2020.1.00
Transact Version 2019.2
Hotfix Release Version
Salesforce ID
Category
Description
Resolved in Major Release
.00.001
00023676
Web Scanner
Updated the Web Scanner browser certificate to prevent it from expiring. Note: After installing this hotfix, you will need to import the certificate in your browser. Complete the steps in the Web Scanner | Configuring the Advanced Web Scanner over HTTPS article.
2020.1.06
.00.002
00023377
ImageMagick
Upgraded ImageMagick from 7.0.8-64 to version 7.0.11-7 and added missing EXE files which resolved a security vulnerability.
2020.1.06
.00.002
00026358
GraphicsMagick
JPEG images are displayed as TIF images when using GraphicsMagick.
2020.1.06
.00.002
00024030
Translation
When splitting a document in the Review Validate screen, Transact would not translate the button labels on the split document popup screen.
2020.1.06
.00.003
00025659
Batch Instance Handling
Batches are processed twice and crash Folder Import.
2020.1.05
.01.001
00023676
Web Scanner
Updated the Web Scanner browser certificate to prevent it from expiring. Note: After installing this hotfix, you will need to import the certificate in your browser. Complete the steps in the Web Scanner | Configuring the Advanced Web Scanner over HTTPS article.
2020.1.06
.01.002
00023377
ImageMagick
Upgraded ImageMagick from 7.0.8-64 to version 7.0.11-7 and added missing EXE files which resolved a security vulnerability.
2020.1.06
.01.002
00026358
GraphicsMagick
JPEG images are displayed as TIF images when using GraphicsMagick.
2022.1.00
.01.002
00024030
Translation
When splitting a document in the Review Validate screen, Transact would not translate the button labels on the split document popup screen.
2020.1.06
.01.003
00025659
Batch Instance Handling
Batches are processed twice and crash Folder Import.
2020.1.05
.01.003
NA
Batch Instance Handling
Transact hangs due to unresponsive PathLock service. When unlocking a batch, the request would timeout with the following error: Unable to unlock paths of host.
2019.2
Transact Version 2019.1
Hotfix Release Version
Salesforce ID
Category
Description
Resolved in Major Release
.01.001
00022854
Batch Class Management
Import batch class using web API fails due to workflow deployment and batch class handling issues.
2020.1.05
.01.001
00023377
ImageMagick
Upgraded ImageMagick from 7.0.8-64 to version 7.0.11-7 and added missing EXE files which resolved a security vulnerability.
2020.1.05
.01.002
00023676
Web Scanner
Updated the Web Scanner browser certificate to prevent it from expiring. Note: After installing this hotfix, you will need to import the certificate in your browser. Complete the steps in the Web Scanner | Configuring the Advanced Web Scanner over HTTPS article.
2020.1.06
.01.003
00024188
Email Configuration
When Transact is validating an email address, an error is displayed for some valid email addresses.
2022.1.00
.01.003
NA
Page Process
Some of the PDFs are getting rotated when the batch enters the Page Processing module.
2022.1.00
.01.003
NA
Email Import
Email Import stops when Transact is connecting to the email store.
2022.1.00
.01.003
00020636
Single Sign-On
Duplicate entries are added into the security_user SSO table which leads to user login failure.
2022.1.00
.01.004
00028886
Batch Instance Handling
Transact hangs or slows due to large in-memory cache and a No In-memory batch xml found error may appear in logs.
Updated the Web Scanner browser certificate to prevent it from expiring. Note: After installing this hotfix, you will need to import the certificate in your browser. Complete the steps in the Web Scanner | Configuring the Advanced Web Scanner over HTTPS article.
